Quality Inn & Suites Plattsburgh Reviews

It was disappointing, I will never stay with them again! Room wasn’t vacuumed or dusted, bathroom had pupil hairs on toilet seat, floor and walls in bathroom were disgusting. Pubic hairs on the bed sheet! Wrappers under bed! Hallway floors were not vacuumed and the door to go into the place has not been cleaned in awhile! Pool was out dated and freezing it was like doing the polar plunge in January. I would not recommend this place and the continental breakfast was not great so we when to Dunkin! Don’t stay here!!!!

Keys did not work. Got locked out. Took over an hour to get unprofessional staff to help get into room. Staff swearing during conversations about hotel staff not responding. Rooms lack general maintenance. Left to another hotel. No policies and procedures exist when keys don’t work. Staff stated batteries in door lock needed to be changed. DO NOT STAY HERE!