Ratings based on 985 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
close to Butcher block
Comment from Hotel Management
2 Jun 2024 by Front Office Manager, Hotel Management
Thank you for your time and positive rating.Kind Regards!
by A verified traveler
Posted 30 May 2024
I was surprised at check in when I was informed that there would be an additional $20 pet fee. There was no mention of that fee when I made the reservation, just an indicator that the property was pet friendly.
Comment from Hotel Management
30 May 2024 by Front Office Manager, Hotel Management
Thank you for your time and feedback, it is greatly valued.We do apologize that the pet fee might have felt like a surprise, in most pet friendly hotels pet fees are told upon arrival and can vary in price.
by A verified traveler from Marietta
Posted 25 May 2024
The room needs update. It is old and has the damp smell.
Comment from Hotel Management
27 May 2024 by Front Office Manager, Hotel Management
We are devastated to hear of your negative experience during your stay. Our staff will work hard to fix all issues you've pointed out, thanks for letting us know. We hope that in the future you grant us the opportunity to provide you with a stay that meets or exceeds your expectations. Kind Regards!
by A verified traveler
Posted 21 May 2024
Nice i like the breakfast. Its near to places.
Comment from Hotel Management
27 May 2024 by Front Office Manager, Hotel Management
We're delighted to hear your kind words and positive feedback. We hope to see you soon! Kind Regards!
by A verified traveler
Posted 19 May 2024
Room stinks of dirty carpet and cigarette smoke. Towels are dingy and yellow. My door wouldn’t lock. They couldn’t fix it at the time so they had to switch my room 2 more times each smelling worse then the one before, I couldn’t breathe. Smell was so strong I got an immediate headache. Anyways let it be a last resort if you need somewhere to sleep for a night or two, spend the extra money for something else. Good luck if you decide to stay there.
Comment from Hotel Management
20 May 2024 by Front Office Manager, Hotel Management
We are devastated to hear of your negative experience during your stay. Our staff will work hard to fix all issues you've pointed out, thanks for letting us know. We hope that in the future you grant us the opportunity to provide you with a stay that meets or exceeds your expectations. Kind Regards!
by A verified traveler
Posted 18 May 2024
Be careful of how you use the water on the property . Had to run my water for minimum 20min so the water will return clear rather than brown . The equipment around the room is old and outdated. The staff is very accommodating on site however, management needs to take further look into renovations.
Comment from Hotel Management
19 May 2024 by Front Office Manager, Hotel Management
We are devastated to hear of your negative experience during your stay. Our staff will work hard to fix all issues you've pointed out, thanks for letting us know. We hope that in the future you grant us the opportunity to provide you with a stay that meets or exceeds your expectations. Kind Regards!
by A verified traveler
Posted 18 May 2024
Great place to stay
Comment from Hotel Management
19 May 2024 by Front Office Manager, Hotel Management
Thank you for your time and rating.Kind Regards!
by A verified traveler
Posted 18 May 2024
The property was older and in need of some repairs. However the staff was friendly and helpful.
Comment from Hotel Management
21 May 2024 by Front Office Manager, Hotel Management
We're delighted to hear your kind words and feedback.Kind Regards!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Office Manager, Hotel Management
Thank you for your time and positive rating.Kind Regards!
by A verified traveler
Posted 9 May 2024
Great staff gave us a big jetted tub room it was amazing
Comment from Hotel Management
11 May 2024 by Front Office Manager, Hotel Management
We're delighted to hear your positive feedback. We're glad we were able to accommodate you with a stay that has met your expectations. We hope to see you soon!Kind Regards!
