Ratings based on 165 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Redlands
Posted 4 May 2024
Excellent location and historic building close to everything. Parking is not on site.
by A verified traveler
The best place in Plasencia
Posted 5 Oct 2023 on HotelsNo doubt, the town is lovely yet the best place in town is this Parador, ne better place to stay in one of the many in Spain. Could go back any time.
Comment from Hotel Management
9 Oct 2023 by Pau Arbona, Director del Parador, Hotel Management
Dear Rafael,We're delighted to hear that you found our Parador to be the best place in Plasencia. It's always our pleasure to provide a wonderful stay for our guests. You're welcome to return anytime, and we look forward to hosting you again.Warm regards,
by A verified traveler
Posted 5 Oct 2023
Impressive property, large room and nice bathroom. The restaurant and bar were understaffed and the gentleman at the front desk was particularly unfriendly, unhelpful and dismissive.
Comment from Hotel Management
8 Oct 2023 by Pau Arbona, Director del Parador, Hotel Management
Dear Steven,Thank you for your feedback. I'm glad to hear that you found our property impressive with spacious rooms and nice bathrooms. However, I'm truly sorry to learn that you encountered challenges with our restaurant and bar service as well as with the service at the front desk. We take your comments seriously, and I assure you that we will address these issues to provide a more enjoyable experience in the future.We appreciate your valuable input, as it helps us to improve and meet our guests' expectations. Please consider giving us another opportunity to serve you, and we'll do our best to ensure a more positive experience during your next visit.Thank you for choosing our Parador, and we hope to welcome you back soon.Sincerely,Pau Arbona Director of the Parador
by A verified traveler
Disappointed with the front desk
Posted 23 Sep 2023 on HotelsMy family and I have stayed at dozens of Paradors in all regions of Spain over the years and have very much enjoyed their character, service and restaurants. My adult daughter and I were very much looking forward to visiting the Parador of Plasencia as part of a trip to Spain in places our recently deceased wife and mother loved in memory of our 46th wedding anniversary and her birthday in October. Unfortunately, during a time of great personal stress, I erroneously made a scrolled booking on the Hotels.com website for two rooms for September 3-4, rather than October 3-4 [all of our other bookings were for the first two weeks in October]. Unfortunately, I only discovered the error when I received a “time to check in” notice from Hotels.com. I spoke immediately to a very kind Hotels.com representative who contacted the hotel to rescind our reservations but the only individual authorized to grant approval was unavailable. She left a detailed message and later followed up but the hotel insisted on charging for our rooms. Although they were within their right to do so, I am very disappointed that they weren’t more flexible, especially at a time in which I’m sure they could have rented the rooms to other guests.
by A verified traveler
Cheshire meets Placencia
Posted 7 May 2023 on HotelsLovely location and super hotel
Disappointed with the serving staff here
Enough people just not organised
by A verified traveler
Posted 2 Mar 2023 on Hotels
by A verified traveler from Richmond Hill
Posted 4 Dec 2022
Good old style hotel.Staff is good.Do not book restaurant- they can set you in hotel’s corridors for dinner in chance)))). Good stop for one night. Parking is perfect.
by A verified traveler
Special Place
Posted 26 Jul 2022 on HotelsDifficult place to find - more signs needed, basic menu and unfriendly lady in charge of breakfast.
by A verified traveler
Three nights
Posted 14 May 2022 on HotelsVery nice hotel and the immediate surroundings were great.
The only problem was the parking it was a nightmare at times.
by A verified traveler
Posted 27 Apr 2022
The hotel is a lovely old but very comfortable ex monastery. Unfortunately the parking for the hotel is in another street via a lift and is chargeable from the hotel.There is street parking around the old city walls which is free. It can be busy though.
