Ratings based on 993 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Everything is good, but few cockroaches in the room.
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Dear Guest, Thank you for the feedback regarding your visit to the Courtyard Fort Lauderdale Plantation. While we are glad that most of your stay was pleasant, we apologize for the disturbances you reported and assure you that we do everything possible to discourage their entrance to our hotel. We will share this with the appropriate individuals. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Michael Wagner,General Manager
by A verified traveler
Posted 4 Jun 2024
Great hotel with awesome location
Comment from Hotel Management
6 Jun 2024 by General Manager, Hotel Management
Dear Dandre, We are delighted that your experience at the Courtyard Fort Lauderdale Plantation was amazing. It is our pleasure to know that you enjoyed our property and loved our prime location in the area. It was lovely having you, and we look forward to welcoming you back again soon.Michael Wagner,General Manager
by A verified traveler
Posted 2 Jun 2024
Great location! Close to lots of shopping and restaurants. Newly updated look.
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Judy, Thank you for choosing Courtyard Fort Lauderdale Plantation and also for your generous review. We are pleased our location near many dining options and shopping places added to the enjoyment of your visit. We are also glad to know you loved our newly remodeled property. We look forward to welcoming you again soon. Michael Wagner, General Manager
by A verified traveler
Posted 29 May 2024
Excellent friendly staff
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Dear Christopher, Thank you for your fantastic review. It brings us immense joy to know that you had a perfect stay at Courtyard Fort Lauderdale Plantation. Your appreciation for the excellent service provided by our dedicated associates is truly rewarding. Thank you again for acknowledging our efforts; your compliments fuel our passion to deliver exceptional experiences for all our guests. Hosting your visit was a pleasure, and we would love to welcome you back whenever your travels lead you to Fort Lauderdale again. Michael Wagner, General Manager
by A verified traveler
Posted 28 May 2024
No complaints!
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Dear Garry, Thank you for your exceptional rating. We are delighted to learn that we exceeded all of your expectations and that you thoroughly enjoyed your stay at our hotel. Your feedback means a lot to us, and we are grateful for you taking the time to share your experience with fellow travelers. We eagerly await your return to Courtyard Fort Lauderdale Plantation for many more memorable visits. Michael Wagner, General Manager
by A verified traveler
Posted 26 May 2024
Bryan was phenomenal!!!!!! He was faced with (soccer moms & dads checking in. Throughout this time, he was poised, professional, kind and appeared to be very humble. Everyone in front of me appeared to be in a sense of CALM!!!!! I was not a part of that group. An awesome stay. Upon checking out by noon on 5/25, Katherine was very pleasant and profession. She displayed a radiant smile; (I think she has only been there a few months). It was VERY relaxing, peaceful and quiet on my floor!!!!
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Christopher, Thank you for choosing Courtyard Fort Lauderdale Plantation and for your amazing feedback. We are pleased to know that we exceeded all your expectations and that you had a memorable time with us. Our team, especially Bryan and Katherine, endeavor to go above and beyond to ensure our guests have a memorable experience, and we are also pleased to know that you found their exceptional service to your liking. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area. Michael Wagner, General Manager
by A verified traveler
Posted 26 May 2024
Front desk employees were helpful and kind. Check in and check out super fast.
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Jose, Thank you for choosing Courtyard Fort Lauderdale Plantation and sharing your feedback. We are delighted to hear that from check-in through check-out you enjoyed your stay. It is always our goal to provide an outstanding experience, and we are delighted to hear how much you liked the service provided by our attentive front desk staff. We enjoyed having you as our guest and look forward to welcoming you back the next time you are in the area! Michael Wagner, General Manager
by A verified traveler
Posted 19 May 2024
Roaches in the room. Told management about the situation and based on the answer they knew about it. Still waiting on a call from management
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Ean, Thank you for taking the time to share your concerns. We sincerely apologize for providing you with anything less than a pleasant experience. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. We will share your comments appropriately as we are committed to enhancing our services and guest experience on all levels. Thank you again.Michael Wagner,General Manager
by A verified traveler
Posted 18 May 2024
No
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Brian, We are glad that your time with us at Courtyard Fort Lauderdale Plantation was overall pleasant. Thank you for the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Michael Wagner,General Manager
by A verified traveler
Posted 16 May 2024
n/a
Comment from Hotel Management
17 May 2024 by General Manager, Hotel Management
Dear Kirk, All of us at Courtyard Fort Lauderdale Plantation appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Michael WagnerGeneral Manager
