Ratings based on 392 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
What were the VIP benefits?
Comment from Hotel Management
1 Jun 2024 by Luis Calderon - Jefe Recepcion, Hotel Management
Dear Ms. Suarez, good morning.The benefit granted is the free early check-in provided yesterday at 08:00 hrs without any surcharge.Also, you have a 20% discount once during your stay on food (so far there is no additional consumption).If you have any questions or queries, we remain attentive to your comments.
by A verified traveler
Posted 24 May 2024
Hotel was really nice
Comment from Hotel Management
24 May 2024 by Oscar Soriano Manager., Hotel Management
Dear customer, good morning. Thank you very much for taking the time to send your comment, it is very important for us to know the level of satisfaction achieved during your stay. On behalf of the entire team at the Hotel Costa del Sol Piura, I would like to thank you for choosing us and for giving us the opportunity to serve you.
by A verified traveler
Posted 14 May 2024
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Comment from Hotel Management
15 May 2024 by Oscar Soriano Gerente., Hotel Management
Estimado cliente, buenos días. Muchas gracias por tomarse el tiempo de enviar su comentario, para nosotros es muy importante saber el nivel de satisfacción alcanzado durante su estadía. En nombre de todo el equipo del Hotel Costa del Sol Piura, le hago llegar nuestro agradecimiento por habernos elegido y por darnos la oportunidad de atenderle.
by A verified traveler
Posted 11 May 2024
Bed was making noises, the breakfast buffet was always short of food.
Comment from Hotel Management
21 May 2024 by Oscar Soriano Manager., Hotel Management
535 / 5.000Dear customer, good afternoon. Thank you very much for taking the time to send your comment, it is very important for us to know the level of satisfaction achieved during your stay. Likewise, we regret the inconvenience generated, which is why we are taking the necessary corrective measures to prevent these incidents from being repeated. On behalf of the entire team at the Hotel Costa del Sol Piura, I would like to thank you for choosing us and for giving us the opportunity to serve you.
by A verified traveler
Posted 12 Apr 2024
Unhappy many year visiting this hotel over 10 complaints 3 was not solved at all .2 weeks flushing the toilet 🚽 5 times water didn’t flushing in toilet Tv remote control brocket never replace it .calling every day get fixed.water inside the room first night maintenance broken trying to fixed toiled .does it never come back to costal del sol.
Comment from Hotel Management
12 Apr 2024 by Oscar Soriano Manager., Hotel Management
Dear customer, good afternoon. Thank you very much for taking the time to send your comment, it is very important for us to know the level of satisfaction achieved during your stay. Likewise, we regret the inconvenience generated, which is why we are taking the necessary corrective measures to prevent these incidents from being repeated. On behalf of the entire team at the Hotel Costa del Sol Piura, I would like to thank you for choosing us and for giving us the opportunity to serve you.
by A verified traveler
Posted 16 Mar 2024
Wonderful service, clean, and good facilites.
Comment from Hotel Management
17 Mar 2024 by Oscar Soriano Manager., Hotel Management
Dear Guest, good morning. Thank you very much for taking the time to send your comment, it is very important for us to know the level of satisfaction achieved during your stay. On behalf of the entire team at the Hotel Costa del Sol Piura, I would like to thank you for choosing us and for giving us the opportunity to serve you.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Luis Calderon - Jefe Recepcion, Hotel Management
Estimado Huésped, buenas tardes. Muchas gracias por tomarse el tiempo de enviar su comentario, para nosotros es muy importante saber el nivel de satisfacción alcanzado durante su estadía. En nombre de todo el equipo del Hotel Costa del Sol Piura, le hago llegar nuestro agradecimiento por habernos elegido y por darnos la oportunidad de atenderle.
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Luis Calderon - Jefe Recepcion, Hotel Management
Estimado Huésped, buenas tardes. Muchas gracias por tomarse el tiempo de enviar su comentario, para nosotros es muy importante saber el nivel de satisfacción alcanzado durante su estadía. En nombre de todo el equipo del Hotel Costa del Sol Piura, le hago llegar nuestro agradecimiento por habernos elegido y por darnos la oportunidad de atenderle.
by A verified traveler
Posted 21 Feb 2024
Near to the airport 15 min. Good buffet breakfast
Comment from Hotel Management
24 Feb 2024 by Luis Calderón - Jefe Recepción, Hotel Management
Estimado Huésped, buen día. Muchas gracias por tomarse el tiempo de enviar su comentario, para nosotros es muy importante saber el nivel de satisfacción alcanzado durante su estadía. En nombre de todo el equipo del Hotel Costa del Sol Piura, le hago llegar nuestro agradecimiento por habernos elegido y por darnos la oportunidad de atenderle.
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Luis Calderon - Jefe Recepcion, Hotel Management
Estimado cliente, buenas tardes. Muchas gracias por tomarse el tiempo de enviar su comentario, para nosotros es muy importante saber el nivel de satisfacción alcanzado durante su estadía. Asimismo, lamentamos los malestares generados, por lo cual estamos tomando las medidas correctivas necesarias para evitar que estos incidentes se vuelvan a repetir. En nombre de todo el equipo del Hotel Costa del Sol Piura, le hago llegar nuestro agradecimiento por habernos elegido y por darnos la oportunidad de atenderle.
