Ratings based on 181 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Title: Exceptional Customer Service for Traveling with Elderly
I recently traveled with my elderly mother and was thoroughly impressed by the outstanding customer service we received from the staff!
From the moment we arrived, the staff were friendly, attentive, and went above and beyond to assist us. Every department we interacted with demonstrated remarkable customer service, ensuring our comfort and convenience throughout our stay. What truly stood out was how promptly everyone assisted us whenever they saw us, making our journey much smoother and more enjoyable. Highly recommend for anyone traveling with elderly family members!
Comment from Hotel Management
25 May 2024 by Rodrigo Vargas - Gerente de hotel, Hotel Management
Hola Ana,Muchas gracias por tomarte el tiempo de escribir acerca de tu experiencia con nosotrosEn Casa Andina Premium Piura nos enorgullecemos de la excelente vocación de servicio de todos nuestros colaboradores, nos da mucho gusto saber que tuviste una excelente experiencia en nuestro hotel, durante tu estadía.Esperamos tener la oportunidad de recibirte pronto con nosotros.Saludos cordiales,
by A verified traveler
Posted 24 Mar 2024
Very good place to stay
Comment from Hotel Management
30 Mar 2024 by Rodrigo Vargas - Gerente de hotel, Hotel Management
Hola Ramon, Muchas Gracias por compartir tus comentarios acerca de tu experiencia con nosotros. Nos da mucho gusto saber que tuviste una agradable experiencia en nuestro hotel. Será un placer estar a tu servicio nuevamente. Saludos cordiales
by A verified traveler from ATLANTA
Posted 27 Jan 2024
Clean, safe option while in Piura, breakfast included, gym and spa on site.
Comment from Hotel Management
30 Jan 2024 by Rodrigo Vargas, Hotel Management
Hola Ji Yun Muchas Gracias por compartir tus comentarios acerca de tu experiencia con nosotros. Nos da mucho gusto saber que tuviste una agradable experiencia en nuestro hotel. Será un placer estar a tu servicio nuevamente. Saludos cordiales,
by A verified traveler
Posted 25 Jan 2024
It’s very nice and comfortable
Comment from Hotel Management
30 Jan 2024 by Rodrigo Vargas, Hotel Management
Hola Lew, Gracias por compartir tus comentarios acerca de tu estadia. Nos da mucho gusto saber que tuviste una gran experiencia en nuestro hotel. Será un placer estar a tu servicio nuevamente. Saludos cordiales,
by A verified traveler
Posted 25 Jan 2024
Staff are very professional. Food is excellent with a beautiful presentation of every dish.
Comment from Hotel Management
30 Jan 2024 by Rodrigo Vargas, Hotel Management
Hola Cathy,Muchas gracias por tomarte el tiempo de escribir acerca de tu experiencia con nosotros. Nos da mucho gusto saber que tuviste una agradable experiencia en nuestro hotel. Te invitamos a conocer más hoteles de la Cadena Casa Andina ubicados a nivel nacional, será un placer estar a tu servicio nuevamente.Saludos cordiales,
by A verified traveler
Posted 8 Dec 2023
Property is very well kept, all day long the staff is maintaining and cleaning all the areas.
Comment from Hotel Management
31 Dec 2023 by Rodrigo Vargas, Hotel Management
Hola Gliset, Muchas gracias por tomarte el tiempo de escribir acerca de tu experiencia con nosotros. Nos da mucho gusto saber que tuviste una agradable experiencia en nuestro hotel. Te invitamos a conocer más hoteles de la Cadena Casa Andina ubicados a nivel nacional, será un placer estar a tu servicio nuevamente. Saludos cordiales
by A verified traveler from Miami
Posted 30 Nov 2023
Nice hotel, very good ambiance, friendly staff. Rooms around the pool have a very nice view.
by A verified traveler
Posted 22 Nov 2023
Excelente servicio y bonito ligar
by A verified traveler
Great place, our favourite in Piura
Posted 11 Sep 2023 on HotelsThe place was great, although we did not fully enjoy the breakfast. We would like to come back as we consider it's the best hotel in the city.
by A verified traveler
Posted 11 Jun 2023
Good Service
