Ratings based on 989 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Good place
Comment from Hotel Management
14 May 2024 by RRI 3634 GM, Hotel Management
Hi Cole,Thank you for your comments!
by A verified traveler
Posted 5 May 2024
Everything was great
Comment from Hotel Management
6 May 2024 by RRI 3634 GM, Hotel Management
Hi Mark,Thank you!
by A verified traveler
Posted 25 Apr 2024
There was blood on the bed sheet when we pulled back the bed cover.
I brought it to the attention of the desk staff, they apologized and gave me another room.
Comment from Hotel Management
26 Apr 2024 by RRI 3634 GM, Hotel Management
Hi Dan,I apologize for the condition of your room during your last stay. We take pride in providing all of our guests with a positive lodging experience. Again, I apologize as this was not the case on your last visit. I am glad that my staff handled the issue to your satisfaction. If you would please contact me at the Inn prior to your next trip this way, I will make absolutely sure your expectations are met or exceeded. Thank you!
by A verified traveler
Posted 20 Apr 2024
Very easy check-in and check-out. Very friendly staff, both day and nite. GREAT VALUE for the money. Extremely noisy eating outside by the freeway, bur the room was totally quiet
Comment from Hotel Management
21 Apr 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Carol,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON PA. We are sorry about the issue you had with the loud noise when outside eating by the freeway; however, we are happy to read that you received value for money, the check in was easy and the staff were friendly. On your next stay please consider reserving a superior or deluxe room to be provided with this amenity. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better.Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
by A verified traveler
Posted 15 Apr 2024
The young lady at the front desk was very cold and unfriendly.
A machine would have had a warmer personality.
I made a resevation on line with a 3rd party I trust because I did not want the Motel to have my CC number.
But she insisted to have it to charge $3 in case I used the safe, Sounded fishy to me.
Had it not been a prepay I`d have left. But I won`t be back.
Comment from Hotel Management
15 Apr 2024 by RRI 3634 GM, Hotel Management
Harry,Thank you for your comments. By using a third party site the hotel receives payment only for room and tax. We require the guest to put a valid credit card on file for any charges you may incur during your stay outside of room and tax.
by A verified traveler
Posted 4 Apr 2024
Good
Comment from Hotel Management
5 Apr 2024 by RRI 3634 GM, Hotel Management
Hi Manoj,Thank you!!
by A verified traveler from Mechanicsville
Posted 30 Mar 2024
Very nice stay!
Comment from Hotel Management
1 Apr 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Daryl. The staff and I at the Red Roof Inn Washington, PA appreciate your 5/5 score following your stay. I am thrilled that you had a very nice stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Mar 2024
Staff friendly.
Comment from Hotel Management
24 Mar 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Mark, Everyone here at the Red Roof Inn Washington, PA was proud to see your 5/5 score. Your kind words regarding our friendly staff are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
1 Apr 2024 by RRI 3634 GM, Hotel Management
Hi Samantha,Thank you!
by A verified traveler
Posted 25 Feb 2024
Everything was great
Comment from Hotel Management
26 Feb 2024 by RRI 3634 GM, Hotel Management
Hi Mark,Thank you! We'll see you on your next trip this way.
