Ratings based on 943 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
Amazing decoration
5 out of 5
by A verified traveler

Posted 9 May 2024
Beautiful hotel!! Best espresso martini’s ever!
5 out of 5
by A verified traveler

Posted 9 May 2024
Loved the decor. Bed was comfy and the room was surprisingly quiet despite being in the city.
5 out of 5
by A verified traveler from Upper Darby

Posted 7 May 2024
clean rooms, up to date
5 out of 5
by A verified traveler

Posted 6 May 2024
What an amazing stay we had. The service was incredible and the staff extremely friendly.
5 out of 5
by A verified traveler

Posted 6 May 2024
We like the Kimpton properties. Dependably good!
5 out of 5
by A verified traveler

Posted 4 May 2024
Staff was great. Love the happy hour. Valet was chaotic and took way too long.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
5 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Mira, Assistant Front Office Manager, Hotel Management
Thank you for the perfect score, Ciaire!
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Very nice property with modern, fun decor. Staff was very friendly and the location was great. Minus one star for no coffee in the rooms. I understand there is complimentary coffee in the lobby, but only during certain hours. Having to go to the lobby for coffee is inconvenient, and sometimes I want coffee outside the "usual" coffee hours. The staff offered to send an "espresso machine" to the room, however, I don't want espresso and to fuss with a machine. A simple coffee pot in the rooms is preferred. I will continue to remove stars from hotels (especially high-rated properties) that do not offer simple coffee options in all rooms - always disappointing and a deal breaker going forward. I can find other nice hotels that put coffee in the guest rooms.