Ratings based on 974 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2024
Great location very clean
Comment from Hotel Management
31 May 2024 by Hyatt, Hotel Management
Thank you for your feedback. We are most pleased to hear that you enjoyed your stay with us! We hope to see you again very soon.
5 out of 5
by A verified traveler from Jackson

Posted 27 May 2024
Friendly staff. Would not recommend eating at The Pub in the casino area
Comment from Hotel Management
31 May 2024 by Hyatt, Hotel Management
We appreciate your mention of our friendly staff! We thank you for staying with us and hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 26 May 2024
Very nice rooms, easy walk over to casino using covered walkway bridge. On site parking for hotel was nice and close to hotel. No negetive remarks.
3 out of 5
by A verified traveler

Posted 24 May 2024
I had a few issues with my room. The last item was not resolved until my last day after the 4th time I had reported the same issue. I feel the hotel is getting worn in the rooms. Basic things like carpet used for molding is missing, shower caulking is needed, etc.
Comment from Hotel Management
25 May 2024 by Hyatt, Hotel Management
Thank you for your valuable feedback. We appreciate you staying with us. We apologize for the delay and have reported your unresolved issues on to our Maintenance Department. We hope you will visit us again soon.
5 out of 5
by A verified traveler from Marietta

Posted 23 May 2024
Great access to gaming facility next door. Limited parking in front of the property required parking in the garage next door but the walk bridge made it manageable.
Comment from Hotel Management
24 May 2024 by Hyatt, Hotel Management
Wow, 5/5! We are elated to hear that you loved your stay with us! We are conveniently connected to the Hollywood Casino at the Meadows. Additionally from our parking in the front of the building, we have a dedicated parking deck in the garage behind us that is adequately lit and connected via covered sky bridge to our 4th floor elevator lobby. We hope to see you again very soon.
4 out of 5
by A verified traveler

Posted 22 May 2024
Overall clean and nice but no safe in the room
Comment from Hotel Management
22 May 2024 by Hyatt, Hotel Management
Thank you for your feedback. We apologize that your room was missing a safe. We are pleased to hear that you enjoyed your stay with us and hope you will visit us again soon.
4 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
19 May 2024 by Hyatt, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler from Osceola Mills

Posted 15 May 2024
Clean,Quiet rooms. Staff extremely professional and helpful.
Comment from Hotel Management
17 May 2024 by Hyatt, Hotel Management
We are elated to hear that you enjoyed your stay! Thank you very much for the kind mention of our staff! Please visit us again soon.
5 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Hyatt, Hotel Management
Wow, 5/5! Thank you!
4 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
17 May 2024 by Hyatt, Hotel Management
Thank you for your review.