Ratings based on 325 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
We stayed here for one night and had a second floor loft suite. The room was clean and modern and nicely decorated. We especially loved the fresh shortbread cookies and the fresh milk and the fridge for our coffee in the morning. The bathroom was clean and also modern. The building itself is beautiful and the location was nice and close to a local walking trail that we took that went from the dam all the way up to the Falls. The breakfast staff were extremely attentive and we had the hot breakfast which was delicious.
Comment from Hotel Management
25 May 2024 by Hassan, Hotel Management
Thank you very much for taking the time to leaving us your feedback. We are delighted that you have enjoyed every aspect of the stay. We are looking forward to welcoming you back.Thank you
by A verified traveler
Posted 18 May 2024
Gorgeous property. Very posh and unexpected. Beautiful small town. Would highly recommend. Fantastic bed!
Comment from Hotel Management
19 May 2024 by Hassan, Hotel Management
We really appreciate you your lovely feedback and looking forward to welcoming you again at Dunalastair Hotel SUites.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
10 May 2024 by FOH Manager Hassan, Hotel Management
Thank you for your review and looking forward to welcoming you again at Dunalastair Hotel Suites
by A verified traveler
Posted 14 Mar 2024
We have stayed at the Dunalastair a couple of times and really enjoyed each visit. The staff were very helpful and friendly. The rooms very well appointed and clean. The lounge areas are great and we also liked the restaurant and the food. The hotel and area is also very quiet. Nice views of Schiehallion too! Recommended for sure.
Comment from Hotel Management
17 Mar 2024 by Hassan, Hotel Management
Hello BrianThank you for taking time to leave us this lovely review.We are really delighted that you got the service that we pride ourselves of providing. Hope to be welcoming you soon to Dunalastair Hotel Suites.Front of Hosue Manager
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by Front of House Manager Hassan, Hotel Management
Hello StuartThank you and appreciate you leaving us a 10/10 review.We are delighted that your stay was perfect and looking forward to welcoming you again.
by A verified traveler
Posted 16 Jan 2024
You are wise to be suspicious of reviews as some are fabricated. This one is not. We have the receipts and expenses to prove it. We were shown to a small room at the very end of the hotel with a view of a parking lot and adjacent building. Nothing of the "captivating views as standard" claimed in their brochure. The room had hair in the sink, stains on the carpet, crumbs and general disarray, and was well-worn. Not the calibre of a 5-Star hotel. We asked for second room, this one had been recently cleaned. Once in, we realized the carpet was wet with cleaning solution. The Desk Mgr slipped and almost fell in the room. We were told to wear slippers to avoid the wet. We asked for a third room. The hotel is virtually empty. This room was acceptable but by now, we were exasperated and tired. This process, full of confusion and missteps, had taken over 2 hours. We decided to leave the hotel the following morning and short-shift our two day booking. We wanted to go back to Glasgow and the Hilton where we had been treated royally. For dinner, the hotel offered us two glasses of wine as compensation for our inconvenience. The dinner was adequate but not what we expected of a celebrated chef. We discovered later that evening that they had no intention of refunding us for the second night. They intended to keep the full cost of the two-night booking despite our departure after one night. We disputed but they refused to relent. We wish you a better experience. Scotland is beautiful
by A verified traveler
Posted 15 Dec 2023
The room was very comfortable. The staff were very good and friendly and service 💯 Overall, a great experience for a weekend.
Comment from Hotel Management
17 Dec 2023 by Annie, Hotel Management
Dear ElizabethThank you very much for such a lovely review, which we all truly appreciate. Have a wonderful Christmas and we hope it won't be too long until we have the chance of welcoming you back to Dunalastair. Best wishesAnnieFront of House Manager
by A verified traveler
Posted 22 Nov 2023
Excellent
Comment from Hotel Management
22 Nov 2023 by Annie, Hotel Management
Dear MichaelThank you so much for your "Excellent" review. Extremely kind of you and I have passed on to all concerned. Best wishesAnnieFront of House Manager
by A verified traveler
Posted 13 Nov 2023 on Hotels
we loved our stay here and would definitely go back. beautiful surrounding, gorgeous building and the food in the restaurant was lovely.
Comment from Hotel Management
13 Nov 2023 by Annie, Hotel Management
Dear CatherineThank you so much for a lovely review and sharing your experience. We would love to have the pleasure of welcoming you back in the future and in the meantime, trust this message finds you safe and well. Best wishesAnnieFront of House Manager
by A verified traveler
Posted 12 Nov 2023
Beautiful location. Helpful staff.
Comment from Hotel Management
12 Nov 2023 by Annie, Hotel Management
Good evening Andrea and thank you very much for taking the time to review your recent visit with us.Delighted to learn you enjoyed your time and we very much hope to welcome you back in the near future. In the meantime, I have passed your comments on to the team members who are all extremely grateful.I trust this message finds you well.Best wishesAnnieFront of House Manager
