Ratings based on 160 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Geneva switzerland

Posted 27 Jun 2020 on Ebookers
Very nice and good value. Very clean and great views. Nice pool as well.
Comment from Hotel Management
22 Jul 2020 by Linda, Hotel Management
Thank you, we hope to have you as our guest again Best Regards
4 out of 5
by A verified traveler

Posted 2 Dec 2019
The hotel is located in a very great place and very easy to find. Minutes from Pistoia. Great staff and facilities. I suggest everyone to try the restaurant. Especially in the summer has a great view. In summer days the outside pool is good too.
Comment from Hotel Management
2 Dec 2019 by Linda, Hotel Management
Dear Customer, Thank you for your kind review. We hope to have you as our guest soon. Management and staff
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2019
5 out of 5
by A verified traveler

Beautiful Romantic Retreat

Posted 11 Jun 2019 on Hotels
A lovely stay with an upgrade fro my husbands birthday
Comment from Hotel Management
6 Aug 2019 by Elena, Hotel Management
Dear Guest, thank you for your reply and we very hope to see you soon!! Best Regards Staff and Management of Antico Convento
5 out of 5
by A verified traveler

We will be back

Posted 14 Oct 2018 on Hotels
Excellent good restaurant and staff Pistoia beautifull
Comment from Hotel Management
26 Nov 2018 by Elena , Hotel Management
Dear Alan, thank you for your review and hope to see you very soon! Best Regards Antico Convento
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel exelent food at the restaurant.

Posted 1 Jul 2018 on Orbitz
Great place exellent pool with amazing view. Great for a weekend exelent dinner
4 out of 5
by A verified traveler

Peaceful, beutiful hotel but reluctant service

Posted 18 Jun 2018 on Hotels
Hotel is an amazing experience in relation to the converted convent. I paid for the larger room and it was very comfortable, typical Italian hotel room, beautiful typical Tuscan interior and furnishings. No kettle but I've not yet found an Italian hotel that offers a kettle, they're not big on tea or instant coffee. Pool area is beautiful but bear in mind it is open as a pay as you go pool to the public. We requested the train station shuttle in advance and were told to get a taxi instead (at a cost of 14 euros), both ways this added to 2/3s the nightly room rate so not too happy about that considering the Hotels.com listing specifies the complementary service. We were also told at 5pm that the restaurant was closed to accommodate a wedding, which, considering the hotel is in the middle of the mountains 3 miles to the nearest shop and 2 miles to the nearest bus stop, was quite an oversight. We had luckily brought a few snacks with us for the evening. We were also told on arrival that we required swimming caps to go in the pool and that we pay 2 euros each for these so another unexpected expense. The staff seemed to be very reluctant to provide customer service, but that's my experience of Italian hotels in general. This is a beautiful place to get some relaxation, peace and spectacular views the Tuscan hills but there is not really a "holiday vibe" to it. Guests don't seem to hang around the common areas so you don't really get to be around others aside from breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted 25 May 2018 on Orbitz
excellent location and view. Unfortunately the restaurant was closed that day.
4 out of 5
by A verified traveler

Nice hotel above the town

Posted 17 May 2018
Spacious room with garden view. Fine dinner but disappointing breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2018 on Hotels