Ratings based on 287 Verified Reviews

3.5 out of 5
75% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Miami

This traveler left a rating score only Posted 2 Jun 2024
3 out of 5
by A verified traveler

Posted 30 May 2024
Area is excellent and the hotel is fairly priced. The showers could do with a refurb. Sadly, we were quite badly bitten by something overnight. When we arrived our windows were wide open so I assume it came in then. Also, mopping with a stale mop meant that the floors smelt for a while when we arrived.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
2 out of 5
by A verified traveler

Posted 19 May 2024
AC didn’t work, water issue, no water fountain, mosquitoes
4 out of 5
by A verified traveler

Posted 14 May 2024
My girlfriend and I stayed for one night, it was perfect for in and out and had no issues, a basic hotel in a great location in Pisa.
3 out of 5
by A verified traveler

Posted 3 May 2024
Tv didn’t work in our room and the beds are very old and not comfortable.
3 out of 5
by A verified traveler

Posted 2 May 2024
No hot water and heater.
4 out of 5
by A verified traveler

Posted 12 Feb 2024
Good location, couple of minutes walk from the main street. Hotel is a little dated but good value for money.
Comment from Hotel Management
5 Mar 2024 by Reception, Hotel Management
Grazie per la Sua recensione Gareth.Ci auguriamo di poterLa nuovamente accogliere .Hotel Leonardo
3 out of 5
by A verified traveler

Ruined by the lack of photo'd 'breakfast buffet'

Posted 2 Feb 2024 on Hotels
Hotel was okay, staff friendly and helpful. The main let down was the breakfast. Not a 'buffet breakfast' as described, and nothing like the photos. In face, we were given a voucher for a cafe 2 streets away, where we were allowed 1 crossaint or 1 mini ham roll, with a tea or coffee. The cafe staff are rude and even gave me gone off orange juice. Breakfast is suppose to set you up for the day. If you're celiac, youd have zero breakfast options. Like i said, breakfast was not at all as expected or as pgotographed.
4 out of 5
by A verified traveler

Posted 1 Oct 2023 on Hotels
Hotel was what you would expect for 3star excellent location staff helpful
Comment from Hotel Management
29 Oct 2023 by reception, Hotel Management
Dear Mr Douglas,Thank you for your review.Best regardsHotel Leonardo
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