Ratings based on 796 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mexico

Posted 5 Jun 2024
Nice surrounding, close to AirPort and, most important for us, the best staff ever !
5 out of 5
by A verified traveler

Posted 26 May 2024
A really good hotel, close to the airport and PisaMover but not walking distance to either and no shuttle to the airport. Beginning to show its age but still very clean and comfortable.
5 out of 5
by A verified traveler

Posted 16 May 2024
NA
3 out of 5
by A verified traveler from Cambridge

Posted 12 May 2024
It was very noisy at the night we couldn’t sleep because of the other rooms noise and staff at the reception wasn’t kind enough Not recommended
2 out of 5
by A verified traveler

Posted 11 Apr 2024
I was unable to get a late check out. The rooms were 26 degrees and when I enquired about air conditioning I was told it’s turned off and we could open the windows - it’s an airport hotel so this option is flawed considering the noise from the adjoining airport and being able to sleep. Breakfast options were varied and excellent, restaurant staff friendly. Airport shuttle option is a joke - a private driver that would cost €30. Restaurant staff at dinner were excellent - the primi piatti portion size and price should be reviewed. Portions far too big compared to other restaurants and it meant we were unable to finish the secondi piatti and no desserts were ordered.
3 out of 5
by A verified traveler

Posted 29 Nov 2023
I was underwhelmed by this hotel. The only up side is it’s close to the airport.
5 out of 5
by A verified traveler

Posted 30 Oct 2023 on Hotels
Courteous, cleanliness, and convenience!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023 on Hotels
4 out of 5
by A verified traveler

An acceptable base hotel for Tuscany travels

Posted 21 Oct 2023 on Hotels
This hotel is the equivalent of a Travelodge in the UK, minus the tea and coffee making facilities. It's on the edge of an industrial area with the tower JUST visible in the distance, and Google maps said it was within walking distance of the airport, which it absolutely is, but not the route Google recommends! We like a walk, to balance out the pizza and pasta calories, so the fact it wasn't in the centre of city wasn't an issue for us, and the price was right. The bed was super wide, but a bit hard. One English-speaking TV channel. The actual condition of the hotel is maybe a bit concerning: some cracks on the internal walls, the bathroom floor seemed to slope, and although there was a sticker on the window saying it had restricted opening, the tilt facility didn't work and I was able to open the window fully - not great if your family has younger children as we were on the 6th floor! We only ate in the hotel once, for complimentary breakfast, and it was fine - a buffet with a decent selection. The restaurant menu was expensive compared to eating in the city, which surprised me. There were lots of workmen and airport workers based in the hotel, which sums it up for me - great for an overnight stay or (as in our case), a base for exploring if all you need is somewhere to sleep. Last point - their computer system wasnt working properly when we checked out and they didn't ask me for the €16 city tax. I would happily have paid this, and they're now chasing me for it...
3 out of 5
by A verified traveler

Not Connected To Anywhere

Posted 16 Oct 2023 on Hotels
"connected to a railway/underground station" - no it is not. The staff tried to tell me that connected meant that it is nearby - it does not and it is not even near by. 17 euros to the airport and 11 euros from the train station by taxi - which was the only possible route according to both the staff and google. Room was dated, but done the job for a quick overnight before flying, but simply false advertising as there is no public transport in the vicinity. "we can call you a taxi" is not connected.