Ratings based on 113 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
The location is perfect - a few steps away from tower and cathedral. The staff was very responsive via what’s app until we paid local tax and after that she stopped answering. The B&B is located 4 flights of stairs in the building, once we got there, to get to my room I had to climb a narrow spiral staircase with no hot water in the bathroom. My luggage did not fit through the staircase so I had to leave it at the main floor of the B&B. I called and messaged the owner and my questions never got answered. I even contacted via booking and nothing.
by A verified traveler
Posted 28 Feb 2024 on Orbitz
No tenía nuestra reservación lista tuvimos que esperar por nuestro cuarto pagamos por desayuno y nunca nos dijeron dónde ir a desayunar
by A verified traveler
Posted 15 Jan 2021 on Hotels
by A verified traveler
Posted 15 Feb 2020
it would be helpful if a hotel staff can understand English, also there was no proper receipt
by A verified traveler
Posted 18 Sep 2019
Was difficult to find, as only had a small sign on door which is bang next to door to a beautiful restaurant as we later found out.
by A verified traveler
Posted 14 Sep 2019 on Hotels
by A verified traveler
Ok, but I'd bet there is better
Posted 14 Aug 2018 on HotelsRoom #4 has the bathroom sort of not attached to the room, it's just for room 4, and there's a door to seal the bathroom off from the common kitchen, but not well. And the kitchen smelled of cigarette smoke pretty strongly and it made our room smell. I would probably try someplace else next time. It wasn't awful, but I'm guessing we could do better. Check in was down the block at another hotel. AC worked which was great in the heat, room was very clean, wi-fi worked great. Location is right in the heart of Pisa couldn't be better. Parking in the designated lot worked OK, but it is a bit of a hike through town to get to the hotel.
by Brian
Great Location - too bad about everything else
Posted 12 Oct 2017 on HotelsIt is not a B&B but rather a remote extension of the Hotel Francesco, down the road. Breakfast is not offered. Be aware there is NO LOCAL PARKING even though it comes up on searches for places with parking. Nor is there parking at the parent hotel. In fact there is no parking nearby whatsoever nor are there any cars allowed in the area of the place. You will also need a restricted parking permit for Pisa if you want to park within a mile. That said, the location is fantastic with a short 1 min walk to the tower enabling us to take advantage of early morning visits and no lines. Being in that area it was also very noisy and it overlooks the cleanup areas of a few restaurants - the noises of dishes clanging went on until the early hours. It was not very clean.
by Kyle
Recent guest review in Sept/2017
Posted 24 Sep 2017 on HotelsLocated right by the leaning tower which Is what we came to see in Pisa. Hotel is old but still is in decent shape, staff was friendly and helpful in the morning. Felt like we over paid for the type of room we got but it was booked only 5 days in advanced so we didn't have many options.
by F
BAD EXPERIENCE
Posted 9 Sep 2017 on HotelsWe arrived @ 10pm and there was no one to open the door, I call the cell phone and another phone list at the wall more than 10 times and no body returned my a call, we went to the Hotel Francesco that belongs to the same network and where it is supposed to go after they close the counter and it was the same result, I call Hotels.com, they also tried to communicate to the phones they had and also failed to communicate ... They canceled the reservation to not be charged ... I could not let my family sleep in the street and I go to another hotel(Hotel Duomo, across the street).
