Ratings based on 322 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Receptionist and staff in general are very friendly, the breakfast was very good! Rooms are nice with a great view to the lake. Location is good, 10 min car drive to down town but right outside the city to make it more quite and with greater views to cerro catedral
Comment from Hotel Management
31 May 2024 by Gerencia, Hotel Management
Dear Ximena,Thank you ever so much for taking the time to share your wonderful feedback with us! We truly appreciate your kind words regarding our friendly receptionists and staff, as well as your compliments on our delicious breakfast offerings. It brings us immense joy to hear that you found our rooms comfortable and enjoyed the breathtaking views of the lake from them.We're delighted that our location suited your needs perfectly, providing a peaceful retreat just outside the bustling downtown area, while still offering easy access to the city center and the spectacular vistas of Cerro Catedral.We would be honored to welcome you back to Hotel Nido del Cóndor on your next visit to the area. Please feel free to reach out to us directly if there is anything we can assist you with or if you would like to make another reservation. We're looking forward to the opportunity to host you again!Warm regards,Management's Hotel Nido del Cóndor
by A verified traveler
Posted 29 Apr 2024
I found my experience to be average, rating it a 7 out of 10. While the location was convenient and the overall stay was acceptable, there were several aspects that fell short of expectations.
Facilities Update Needed:The hotel facilities are showing signs of age and could benefit from a renovation or update. could use modernization.
Staff Solutions: overall they were nice. However Their responses felt indifferent.I told the internet was working and they did nothing. It was on and off all time
Breakfast Needs Improvement: The variety and quality of the food could be improvides.
Overall, while my stay was okay, these areas for improvement leave me feeling hesitant to return. I hope the hotel considers these suggestions to enhance the overall guest experience.
Comment from Hotel Management
31 May 2024 by Gerencia, Hotel Management
Dear Ana Lucia,Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us in our continuous efforts to improve.We acknowledge that there are areas where we can enhance our services, and this is something we are dedicated to working on year after year. Your comments regarding our facilities and staff responses have been duly noted, and we will take steps to address these concerns.Regarding your feedback on breakfast, we value your input. We want to clarify that our breakfast buffet offers a wide variety of freshly baked pastries, a selection of cereals, hot and cold beverages, and a variety of fruit items. However, we will certainly review how our buffet is presented to ensure it meets the expectations of our guests.Furthermore, we apologize for the inconvenience you experienced with our internet service. We will make every effort to collaborate with our provider to enhance the reliability and consistency of our internet connection.Once again, we appreciate you bringing these matters to our attention, and we hope for the opportunity to welcome you back in the future, providing you with an improved guest experience.Warm regards,Hotel Nido del Condor
by A verified traveler
Posted 22 Apr 2024
The staff was very friendly and helpful. They addressed every question with knowledge and excellent service. Augustina and German were particularly helpful with suggestions for outings and electronic connections in our room. I would definitely return for another visit.
Comment from Hotel Management
22 Apr 2024 by Reservas, Hotel Management
Thank you for sharing your experience at Hotel Nido del Cóndor. We are pleased to know that our staff was incredibly friendly and helpful, providing excellent service and knowledge in every interaction. We're glad that Augustina and Germán were particularly helpful with valuable suggestions. We look forward to welcoming you back on your next visit. Thank you for choosing us and for your recommendation!
by A verified traveler
Posted 25 Mar 2024
Beautiful boutique hotel with great views to the lake
Comment from Hotel Management
26 Mar 2024 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
Estimado Jaime, estamos orgullosos de estar a la altura de sus expectativas. Trabajamos día a día para mejorar nuestros servicios.Muchísimas gracias por su ameno comentario.Saludos cordiales,
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
Estimado Bassam, lamentamos que no haya tenido la oportunidad de visitar nuestro hotel y conocer los excelentes servicios que brindamos. Así mismo, usted conocía las políticas de cancelación cuando reservo a través de la plataforma, así como también, por haber sido anunciado con mucho tiempo de anticipación, conocía el paro nacional efectuado el día de su ingreso, siendo notificados de su imposibilidad de viajar a escasas horas de su llegada, por lo que lamentablemente no tuvimos forma de conservar su reserva. Lamentamos lo ocurrido y esperamos sepa comprender que el hotel tuvo siempre a su disposición el servicio contratado.Saludo a usted atentamente
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
1 Feb 2024 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
Agradecidos de su calificación estimado Richard. Lo esperamos nuevamente cuando desee.
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
buenos días, gracias por su puntuación.saludos cordiales.
by A verified traveler
Posted 24 Nov 2023
Ok. Room had limited lake view. A bit of nickel and diming. One night free fireplace use regardless of the number of nights stayed. Ran us down to our car for the 3 cent plastic key.
by A verified traveler
Posted 26 Oct 2023
Highly recommended, it made my stay at Bariloche wondering
Comment from Hotel Management
6 Nov 2023 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
Thank you for your review! We look forward to welcoming you again.Hotel Nido del Cóndor
by A verified traveler
Posted 11 Oct 2023
Comment from Hotel Management
6 Nov 2023 by Reservations Area - Nido del Cóndor Hotel & Spa, Hotel Management
Dear MImfa,Thank you for your review! We look forward to welcoming you again.
