Ratings based on 1,217 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The hot tub area and indoor pool needed cleaned…. Outside pool was clean. Indoor was dirty. The hotel itself was nice.
by A verified traveler
Posted 4 Jun 2024
I have stayed there before. It’s never been so expensive! The weekday rates are fine it’s only in the 70’s a night. The weekends it went up to $176 a night!!! I realize that other places probably do that to up their rates on the weekends, but that’s ridiculous.
SERIOUSLY?!?! The hotel is not that nice!!! There are way better places to stay to pay that kind of money!!! The guy that checked me out was high as a kite! SMH!!!
by A verified traveler
Posted 29 May 2024
Location and price.
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear David,We're delighted to hear that you found our location convenient and our pricing competitive! We strive to offer our guests both convenience and value during their stay. Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future. We look forward to welcoming you back soon!Best Regards,Management Team
by A verified traveler from Scottsboro
Posted 26 May 2024
Great place
by A verified traveler
Posted 24 May 2024
Great Place to stay!!
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear David,Thank you for the glowing review! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide top-notch accommodations and service to all our guests, and it's fantastic to know that we hit the mark for you. We look forward to having you stay with us again in the future!Best Regards,Management Team
by A verified traveler
Posted 24 May 2024
It has been newly remodeled and was working on it while we were there. I didn’t like that the toilet in the room above us overflowed and came through to our bathroom and caused a musty smell but a burning candle took care of that. All in all a great place to stay. I would book with them again.
Comment from Hotel Management
30 May 2024 by M, Hotel Management
Dear Anita,Thank you for sharing your experience with us! We're pleased to hear that you found our newly remodeled accommodations appealing and that you were able to address any inconvenience caused by the overflow with a burning candle. We apologize for the unexpected issue with the toilet in the room above yours and the resulting musty smell. Your feedback is important to us, and we'll certainly take steps to prevent such occurrences in the future. It's wonderful to know that despite this, you still found our place great to stay, and we would be delighted to welcome you back for another visitBest Regards,Management Team
by A verified traveler from Pound
Posted 23 May 2024
It was clean and everyone was nice
Comment from Hotel Management
24 May 2024 by M, Hotel Management
Dear Britney,We're delighted to hear that you had a pleasant stay with us! Maintaining cleanliness and providing friendly service are top priorities for our team, so it's wonderful to know that you appreciated our efforts. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Best Regards,Management Team
by A verified traveler
Posted 20 May 2024
Definitely overpriced, I paid almost $200 for 1 night. The room was definitely nothing special, bathroom extremely small, only half of a shower door, almost bust your butt in the shower when washing because of the soap from washing, there’s no grip on the shower floor. Room was hot when we arrived, common sense, when a guest makes reservations, ac/heat should be on and the room comfortable for when the guest arrive. Gentleman at the desk when we checked in was very kind and helpful. The lady at the next morning wasn’t friendly at all. No thank you, good morning, absolutely nothing. For the price I paid for 1 night, I don’t think will return to this location for future visits.
Comment from Hotel Management
24 May 2024 by M, Hotel Management
Dear Sherrie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent stay. Your experience does not reflect the level of service we strive to provide, and we're truly sorry for any inconvenience caused. We understand your concerns regarding the room rate and the condition of the room, including the small bathroom and lack of amenities. Your feedback is valuable, and we will review our pricing and room standards to ensure that future guests receive a better experience. Additionally, we apologize for the discomfort caused by the room temperature upon your arrival and for any lapse in friendliness from our staff members. We will address these issues with our team to ensure that all guests are greeted warmly and that room conditions are optimal upon check-in. We appreciate your understanding and hope that you will reconsider staying with us in the future. Sincerely,Management Team
by A verified traveler
Posted 19 May 2024
Very nice place to stay. Rooms were very nice and comfortable beds. Very reasonably priced
Comment from Hotel Management
24 May 2024 by M, Hotel Management
Dear Tammy,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our rooms comfortable with nice amenities, including our beds. Providing excellent value for our guests is important to us, and we're glad you found our pricing reasonable. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Management Team
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
23 May 2024 by M, Hotel Management
Dear James,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
