Ratings based on 1,214 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
When we were leaving I pulled the covers off the bed to make sure I didn't leave anything and a big bug crawled out.
by A verified traveler
Posted 11 May 2024
The room was spacious and clean. I didn't like the shower because it didn't have a full glass door and water was splashed on the floor.
by A verified traveler from Scottsboro
Posted 9 May 2024
Love this place and area
by A verified traveler
Posted 4 May 2024
This was our 2nd stay here. We enjoyed it very much. Had some problems with the plumbing at first but they finally got it fixed. The only dissappointment we had was the continental breakfast, Did not enjoy it at all.
Comment from Hotel Management
9 May 2024 by M, Hotel Management
Dear Fay,Thank you for returning to stay with us again! We're glad to hear that overall you enjoyed your stay, although we apologize for the inconvenience caused by the plumbing issues initially. We appreciate your patience while we resolved the matter. We're sorry to hear that the continental breakfast didn't meet your expectations, and we'll take your feedback into account as we strive to improve. We look forward to welcoming you back for another enjoyable stay!Sincerely,Management Team
by A verified traveler
Posted 1 May 2024
The food was awful. We got bed bugs. It was nasty.
Comment from Hotel Management
2 May 2024 by M, Hotel Management
Dear Lisa,We're sincerely sorry to hear about your negative experience during your stay. Your feedback is important to us, and we're taking immediate steps to address the issues you've raised. Please accept our apologies for any inconvenience or discomfort caused. We'll work diligently to ensure that your next visit exceeds your expectations.Sincerely,Management Team
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by M, Hotel Management
Dear Thomas,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
by A verified traveler
Posted 30 Apr 2024
Great location. Awesome heated pool.
by A verified traveler
Posted 30 Apr 2024
Its nice and clean, recently updated.
Comment from Hotel Management
2 May 2024 by M, Hotel Management
Dear Adam,We're thrilled to hear that you found our hotel nice, clean, and recently updated! Ensuring a comfortable and modern environment for our guests is one of our top priorities. Thank you for your positive feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!Best Regards,Management Team
by A verified traveler
Posted 30 Apr 2024
Located close to the airport,quiet clean rooms
by A verified traveler
Posted 29 Apr 2024
Rooms were great. Beds comfortable and food delicious
Comment from Hotel Management
2 May 2024 by M, Hotel Management
Dear Sharon,We're delighted to hear that you had a great experience with us! It's fantastic to know that you found our rooms comfortable, the beds cozy, and the food delicious. Providing a comfortable and enjoyable stay for our guests is always our priority. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future!Best Regards,Management Team
