Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
Thank you Kristina for taking the time to rate our property. We are thrilled to hear that you had a great time while you were here, and hope that you will come back and see us soon!
by A verified traveler from Chattanooga
Posted 16 May 2024
Super clean and many amenities that are helpful! Outdoor areas are terrific. I’ve stayed her multiple times.
Comment from Hotel Management
21 May 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team and our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 May 2024
Nice and cozy, location was great close to everything
Comment from Hotel Management
21 May 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team and our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 10 May 2024
Staff kept forgetting to refresh coffee
Comment from Hotel Management
21 May 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team and our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 25 Apr 2024
Beautiful
Comment from Hotel Management
28 Apr 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
Dear Karin,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 5 Apr 2024
Everything was nice!
Comment from Hotel Management
5 Apr 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Courtyard Pigeon Forge.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 22 Mar 2024
I've stayed here several times and it's a great property!
Comment from Hotel Management
22 Mar 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
Thank you Natalie for taking the time to review our property. We are thrilled that you had a great time while you were here, and hope that you will come back and see us soon!
by A verified traveler
Posted 14 Mar 2024
Staff was excellent is every way, housekeeping kept our beds made up and gave us plenty of towels for the stay. Pool was great and arcade was fun too. Fireplaces were an added benefit, great for cool mornings and evenings. Starbucks rught inside the hotel. What more could u want
Comment from Hotel Management
18 Mar 2024 by Mackenzie Neil Guest Services Manager, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent experiences you received with our kind and considerate staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
