Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Not the cleanest hotel but rooms were clean. Humid building. We had to blast our AC and a fan.
Comment from Hotel Management
19 May 2024 by Teresa, Hotel Management
Hi Katie, Thank you for your feedback. We're glad you found the rooms clean and apologize for any other cleanliness issues you encountered. We'll address this with our team to improve standards. We hope to welcome you back for a better experience. Thank you, Teresa
by A verified traveler
Posted 11 May 2024
central location to various events
Comment from Hotel Management
12 May 2024 by Teresa, Hotel Management
Hi Harry David, Thank you for leaving an excellent review of your recent stay with us. We are glad to hear that you enjoyed the location of the hotel. We hope to welcome you back for another stay with us soon. Thank you, Teresa
by A verified traveler
Posted 4 May 2024
Great place to stay with good food. Clean and the staff was friendly.
Comment from Hotel Management
4 May 2024 by jmoon, Hotel Management
Thank you so much for the amazing review!
by A verified traveler
Posted 15 Apr 2024
Within walking distance to restaurants and stores. A lot of attractions close by as well. Staff was friendly and the 2 bedroom suite was nice. Would stay here again.
Comment from Hotel Management
18 Apr 2024 by Teresa, Hotel Management
Hi Grecia,Thank you for leaving an excellent review of your recent stay with us. We value and appreciate your feedback, we hope that you will stay again with us in any future travels to the Pigeon Forge area. Thank you Teresa
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Teresa, Hotel Management
Hi Mark, Thank you for leaving an excellent review of your recent stay with us. We value and appreciate your feedback. We hope that you will stay again with us in any future travels to the Pigeon Forge area. Thank you Teresa
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Teresa, Hotel Management
Hi Issac,Thank you for leaving a review of your stay with us. We appreciate your feedback and hope that you will stay again with us when you are in the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Teresa, Hotel Management
Hi Candace, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 24 Mar 2024
Very nice hotel. Construction across the creek only distraction.
Comment from Hotel Management
25 Mar 2024 by Teresa, Hotel Management
Hi William, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will stay with us again in any future travels to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 9 Mar 2024
Liked the beautiful river view, very close to everything. Breakfast was yummy! Liked the spacious rooms
Comment from Hotel Management
11 Mar 2024 by Thank you, Teresa, Hotel Management
Hi Susan, Thank you for leaving an excellent review of your most recent stay at Black Fox Lodge. We hope that you will choose to stay with us again in any future travels to the Pigeon Forge area.
by A verified traveler
Posted 2 Mar 2024
We loved the lobby area, gas fireplace was great and we had the best Bloody Mary's at the bar..
Comment from Hotel Management
3 Mar 2024 by Teresa, Hotel Management
Hi Mark, Thank you for leaving a review of your stay with us. We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa
