Ratings based on 1,015 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
The property is very clean and nice. The breakfast was nothing special, just typical continental breakfast.
3 out of 5
by A verified traveler

Posted 30 Apr 2024
Large room. Had ants in bathroom. Breakfast was good with a lot of variety
3 out of 5
by A verified traveler

Posted 29 Apr 2024
A lot of construction around, bed not comfortable. Bathroom too small and old
5 out of 5
by A verified traveler

Posted 28 Apr 2024
The convenience to walk to practically to all my favorite sights.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Our stay went smoothly in all aspects. Room was recently updated and had nice amenities including a fridge and microwave. Each room was getting a new Phillips flat screen as well. Our room had it and we saw tons of empty boxes on the second floor for those rooms, probably a 40" or bigger. Breakfast was well stocked and included eggs, sausage, biscuits, and gravy. Convenient to most everything.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
We had a great stay! Nice and confortable!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Location was great for a visit to Dollywood. Breakfast was a plus. Liked the indoor pool, but could have been a bit cleaner. Parking was easily accessible.
4 out of 5
by A verified traveler

Posted 16 Apr 2024
maybe it could have been just me. But staff could have been a little bit more friendlier. Housekeepers were awesome and extremely friendly. The room was pretty nice. I would say The room needed to be mop up more Often the floors were really dirty. But overall, I enjoyed my stay and I would definitely come back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2024