Ratings based on 514 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The only reason I am giving a three star overall, is because even though it is supposed to be a non-smoking hotel, My neighbours was smoking cigarettes in his room repeatedly and even after I notified the staff, it continued.
by A verified traveler
Posted 16 May 2024
I cannot say enough about how absolutely fantastic Jean-Sebastian was! He has got to be the sweetest, most helpful person I have encountered while traveling. We looked forward to coming back to the hotel each day just to chat with him. He gave us great tips, kept us safe and provided perfect directions. The man was so genuinely good hearted, fun and a real pleasure to have met.
He should be the gold standard for how any organization would want an employee to interact with customers.
Comment from Hotel Management
19 May 2024 by Hotel Le Chat Noir, Hotel Management
Dear Carlos,Thank you for this review of your stay with us.Your commendations on the attentiveness and helpfulness of Jean-Sebastian are truly heartwarming. It is our aim to provide a service that not only meets, but exceeds expectations, and knowing that we have achieved this in your eyes is incredibly rewarding.We are also delighted to read your high praise regarding the cleanliness of our rooms and the overall condition of Hotel Le Chat Noir. Our team works diligently to ensure that every corner of our establishment is maintained to the highest standards for our valued guests.Lastly, we are pleased to know that our room amenities contributed to the comfort and enjoyment of your stay. Rest assured, we continuously strive to enhance our offerings to ensure a memorable experience for all who stay with us.We look forward to welcoming you again soon, Best regards,Hotel Le Chat Noir
by A verified traveler
Posted 8 May 2024
Great hotel if you’re interested in night life, for adults only, strip clubs all around the building, restaurants. Staff is always pretty friendly and professional.
The hotel itself is great,
the area around it seems very sketchy and unsafe specially a night, wouldn’t recommend bringing your family and kids
Comment from Hotel Management
13 May 2024 by Hotel Le Chat Noir, Hotel Management
Dear Javier,Thank you for your review.We are delighted to hear that you found our hotel great and that our team's friendliness and professionalism contributed positively to your experience.However, we regret that the lively ambiance of our neighborhood did not entirely meet your expectations. Our location in the vibrant Montmartre district is indeed in the heart of Paris' night life, which some guests find exhilarating, though we understand it may not be to everyone's taste. While the area is bustling and spirited, we want to assure future guests that safety is a priority for us, and our team is always on hand to provide guidance and assistance. We recognize that every guest has unique preferences and that our hotel’s atmosphere is more suited to those looking to immerse themselves in the Parisian nightlife. For guests seeking a quieter experience, we recommend requesting rooms on higher floors, which tend to be quieter, as you kindly noted.Once again, we are grateful for your positive remarks about our hotel and service, and we are committed to providing an environment that is welcoming and enjoyable for all our guests.We hope that we can welcome you back in the future.Best wishes,Hotel Le Chat Noir
by A verified traveler
Posted 8 May 2024
Property was okay and close to the metro.
Shower head was really dirty and covered in limescale.
Paint was peeling from the walls and curtains were filthy.
Can be very noisy at night even when the windows are shut.
Comment from Hotel Management
13 May 2024 by Hotel Le Chat Noir, Hotel Management
Dear Pui Wang,Thank you for taking the time to share your review.We are pleased to learn that you found our location convenient and appreciated the proximity to the metro.However, we regret to read about the issues with your room. Please rest assured that we strive to maintain the highest standards of cleanliness and upkeep; your feedback has been noted for our housekeeping team to address promptly. We also understand that noise can be a concern in a vibrant area such as ours. While our double soundproofed windows typically mitigate street noise effectively, we apologize if this was not your experience.We are gratified to know that you were satisfied with the level of service provided by our team. We take great pride in ensuring our guests feel well taken care of during their stay.We hope that we may have the opportunity to welcome you back in the future.Best regards,Hotel Le Chat Noir
by A verified traveler from Auburndale
Posted 8 May 2024
Service was exceptional. At the front desk we primarily dealt with Andrew and he was fantastic. The bed was comfortable. Bathroom functional. Locational was central. Numerous restaurants, bakeries, et al within walking distance. Moulin Rouge was a 1 min walk. The only negatives, the toilet paper was coarse and we had to open the window for air, the room was warm and a/c wasn’t functional. We would stay here again.
Comment from Hotel Management
13 May 2024 by Hotel Le Chat Noir, Hotel Management
Dear Anthony,Thank you for taking the time to share your feedback.It is rewarding to hear that your interactions with Andrew at the front desk were exceptional and that our beds and bathrooms met your expectations. Our central location, surrounded by vibrant dining options and the iconic Moulin Rouge just a stone's throw away, is indeed one of the charms of Hotel Le Chat Noir.While our air conditioning system is designed to ensure guest comfort, we regret any inconvenience you experienced. As our windows are double-glazed for soundproofing, they should also help maintain a comfortable atmosphere when closed. We appreciate you bringing these matters to our attention, and we will certainly reflect on your comments.Your willingness to stay with us again is the highest compliment we could receive. Rest assured, our team is always eager to assist in making your stay as pleasant and comfortable as possible.We hope to welcome you back. Best wishes,Hotel Le Chat Noir
by A verified traveler
Posted 13 Apr 2024
Good size room for adult and one child.
Comment from Hotel Management
15 Apr 2024 by Hotel Le Chat Noir, Hotel Management
Dear Michael,Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Kind regards,Hotel Le Chat Noir
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Hotel Le Chat Noir, Hotel Management
Dear Andrew,Thank you for taking the time to share your feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back.Best wishes,Hotel Le Chat Noir
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Hotel Le Chat Noir, Hotel Management
Cher José,Merci de nous faire part de votre retour d’expérience positif.Nous nous réjouissons que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous recevoir pour un séjour toujours de qualité. Sincères salutations,Hotel Le Chat Noir
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Hotel Le Chat Noir, Hotel Management
Cher Fahad,Merci de nous faire part de votre retour d’expérience.Nous sommes heureux que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous aimerions vous compter de nouveau parmi nos hôtes.Bien cordialement,Hotel Le Chat Noir
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Hotel Le Chat Noir, Hotel Management
Cher Adam,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,Hotel Le Chat Noir
