Ratings based on 981 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
My room on the third floor was loud cause of the neighbors in the adjacent rooms.
Bathroom was dirty not very clean
Comment from Hotel Management
22 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The housekeeping team will be notified.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 14 May 2024
Could be cleaner
Comment from Hotel Management
14 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 13 May 2024
Smokers Room trying to be chemically covered up, Broken Furniture, Filthy
Comment from Hotel Management
14 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 11 May 2024
It was a great stay. Convenient for going to places we wanted to visit.
Comment from Hotel Management
14 May 2024 by Ruth St Louis, Hotel Management
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.
by A verified traveler
Posted 11 May 2024
Great place to stay and relatively affordable. Room was spacious and view was great. The breakfast that is served is fantastic too!
Comment from Hotel Management
14 May 2024 by Ruth St Louis, Hotel Management
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Ruth St Louis, Hotel Management
We are thrilled to see you had such a memorable experience at our hotel. We thrive to always provide the best guest experience that we can for all of our guests. We hope that we get to see you again soon and if you need anything in the future please feel free to reach out to me directly. Have a great day.
by A verified traveler
Posted 8 May 2024
Mattresses are old and uncomfortable. The bathroom had strips of hair all over the floor. Toiletries extremely limited.
Comment from Hotel Management
9 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. thank you for letting us know of the issues housekeeping team will be notified. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 8 May 2024
Nice workout room, and indoor pool.
Comment from Hotel Management
9 May 2024 by Ruth St Louis, Hotel Management
We are so happy that you were able to enjoy the hotel and all the area has to offer. We always like to see that our guests have the best possible experience while staying with us. We look forward to seeing you again in the future and please let me know if you need anything else.
by A verified traveler
Posted 6 May 2024
A
Comment from Hotel Management
7 May 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
