Ratings based on 687 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Horrible! We had to cancel our stay after the first night to find a better hotel.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Bruce,We are disappointed to hear about your experience and apologize for any inconvenience caused. Guest feedback is important to us, and we will review your comments to ensure we continue to improve our services. Thank you for sharing your concerns with us.
by A verified traveler
Posted 17 May 2024
We love the hotel and staff, we will always stay here
when visiting Greenville....
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Donna,We are thrilled to hear that you enjoyed your stay with us and found our staff to be excellent. We look forward to welcoming you back on your next visit to Greenville.
by A verified traveler
Posted 14 May 2024
Busy, super loud restaurant located 50' from the hotel doors that made finding parking at the hotel property impossible for hotel guests. Parking was not labeled 'reserved' for hotel guests except for maybe 4 spots. Guy playing a tuba was practicing outside the restaurant in the late evening. Would not recommend.
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello Kat, We appreciate your feedback regarding your recent stay with us. Our team will look into the parking situation to ensure better availability for our guests. Should you have any further concerns, please don't hesitate to contact us directly.
by A verified traveler
Posted 13 May 2024
Very clean and comfortable . Breakfast was great
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Brian&Alyssa,We are pleased to hear that you enjoyed our clean and comfortable accommodations, as well as our breakfast offerings. We appreciate your positive feedback and hope to welcome you back again in the future.
by A verified traveler from Jackson
Posted 12 May 2024
Mexican restaurant directly in front of the hotel door, restaurant was busy so parking was very limited. I had to park illegally until the restaurant closed. Duvet on the bed had a blood stain. Entry door to room is missing the strike plate making it easy to access with a flat object. Suspicious “sensor” over the entry door. Breakfast was delicious! Friendly staff.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello John, We appreciate your feedback regarding your recent stay. We regret any inconvenience caused by the parking situation and cleanliness issues you experienced. Your comments will be shared with the relevant departments for further review. Nevertheless, we are pleased to hear that you enjoyed the breakfast and found our staff to be friendly. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 29 Apr 2024
I loved the comfort inn. I liked the spacious rooms and how clean it was. What I thought was unique about it was the way the rooms were designed and the way the dining area looked. It a nice place to stay.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Arthesia,We truly appreciate your positive feedback on our spacious rooms and cleanliness. It's delightful to hear you enjoyed the unique room design and dining area ambiance during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 23 Apr 2024
Staff was friendly and helpful
Comment from Hotel Management
24 Apr 2024 by Manager, Hotel Management
Hello Kathi,We are pleased to hear that you found our staff friendly and helpful during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Manager, Hotel Management
Hello Julia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Apr 2024
The room is roomy and very nice…
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello cynthia,We are delighted to hear that you found our rooms spacious and enjoyable. Thank you for sharing your positive feedback with us. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay in the future.
by A verified traveler
Posted 16 Apr 2024
Nothing unique. Clean, well kept property.
Comment from Hotel Management
18 Apr 2024 by Manager, Hotel Management
Hello Larry, We appreciate your feedback on our well-maintained property. We strive to provide a comfortable stay for all our guests. Should you have any other comments or suggestions, please feel free to reach out to us.
