Ratings based on 875 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Very kindly the exceptional concierge left the key for us after travel cancellation meant we were very late arriving. Good friendly service and a lovely view over the harbour. NZ is expensive so the cost was not out of line with other properties. I would recommend it. We got the penultimate free room so obviously it is v popular.
by A verified traveler
Posted 24 Apr 2024
Great location easy walking to main streets and wharf
by A verified traveler
Posted 23 Apr 2024
The staff were welcoming but the accommodation was 'tired'- room facilities and decor need an upgrade.
There are no locks on windows, so it is not possible to have a window open for ventilation. Restaurant was closed.
by A verified traveler
Posted 13 Apr 2024
Easy to find. Quick check in. Clean. Lovely view.
by A verified traveler
Posted 10 Apr 2024
Love the location and the view from the room, staff were friendly and the resturant was nice
How ever the master beds were very uncomfortable and felt every spring on the mattress (king suite), bathrooms need a spruce up as they are quite aged.
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Cleanliness and staff excellent.
Parking was a bit tight. We had a 4x4 and could barely open up the doors with the cars next to us.
Showerheads in rooms were terrible. They need to upgrade to a slider shower.
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 26 Mar 2024
I enjoyed my stay, perfect for. a great night out, without the hassle of timing, to link up to the ferry
by A verified traveler
Posted 26 Mar 2024
Facility was a nice surprise, restaurant a-top the hotel was probably our best meal in Picton and Carol at check-in was especially helpful.
