Ratings based on 98 Verified Reviews

3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 5 Nov 2023
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
1 out of 5
by A verified traveler from Glen Cove

Posted 4 Oct 2021
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
4 out of 5
by A verified traveler

Posted 10 Oct 2020 on Hotels
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
5 out of 5
by A verified traveler

Posted 9 Aug 2020 on Hotels
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
4 out of 5
by A verified traveler

Dai Lai Resort great weekend

Posted 4 May 2020 on Hotels
Had a great long weekend holiday at Dai Lai Resort! Its beautiful location. Villas are clean, nice, comfortable and a lot of fun for the family. Restaurants are pretty good, not great but definitely not bad either, and priced a lot more than normal Vietnamese restaurants but still totally reasonable considering you're eating on the resort with no other options..I thought very fair value still. Service is the only sort of negative thing I can put...service is not grea mostly because it seemed understaffed at the restaurants
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
5 out of 5
by A verified traveler

10 star hotel

Posted 16 Mar 2020 on Hotels
We give this hotel 10 Stars. The customer service was excellent. The rooms were beautiful and the ocean view was amazing.
Comment from Hotel Management
24 Mar 2024 by Ho Phuoc Tu - Director of Room, Hotel Management
Xin chào!Dear out valued guest,Warmest welcome from Flamingo Đại Lải Resort,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Flamingo Đại Lải ResortWe are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Flamingo Đại Lải Resort soon and creating more memorable experiences with you.Warm regardsHo Phuoc TuDirector of RoomFlamingo Đại Lải Resort
4 out of 5
by A verified traveler

Relaxing place. Could work if expectations are low

Posted 1 Jan 2020 on Hotels
We booked the villa but the pool is not heated & the sauna was not working. room service made a mistake on our order & Front Office was not as efficient. Breakfast experience was so so.
Comment from Hotel Management
2 Mar 2020 by Mr Thanh, Hotel Management
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. We would like to extend our gratitude for giving your time to share your experience in our resort. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We thank you very much once again and value your comment and support and look forward to another opportunity to host you at our Flamingo Dai Lai Resort. Kind regards, Flamingo Dai Lai Resort Team
5 out of 5
by A verified traveler

Beautiful overall.

Posted 3 Sep 2019 on Hotels
It was a beautiful resort. Very beautiful room and the view. Wifi had some trouble and due to rain the cleanliness was compromised in some spots.
Comment from Hotel Management
2 Mar 2020 by Mr Thanh, Hotel Management
First off all, i would like to send you a big "Thank" with your compliment. It's very huge motivation for us. Your happy is our happy, too! We hope that you will come back in next time and we will have chance for take care you again! Once again, thank you so much for your review! Best regards,
1 out of 5
by A verified traveler

cannot speak english

Posted 28 Jul 2019 on Hotels
It appears obvious that the Resort does not, nor can it cater to English speaking tourists. Not one of the 100's of staff can speak English. This is not an exaggeration. This situation wrecked our stay. WE CANNOT NOR WILL WE RECOMMEND THIS RESORT TO ANYONE.
Comment from Hotel Management
2 Mar 2020 by Mr Thanh, Hotel Management
Dear Mr/ Ms, Greetings from Flamingo Resort! Thank you for having chosen us as your vacation destination. And we truly regret to learn that your stay did not meet your expectation. Please accept our sincere apologies for your bad experience during your stay. Your feedback is very well appreciated and we will immediately conduct retraining for our team for proper service. We hope that you will come back in next time and we will have chance for take care you! Once again, thank you so much for your review! Kind regards, Flamingo Dai Lai Resort Team
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2019
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