Ratings based on 1,001 Verified Reviews

3.2 out of 5
86% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Management , Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023
5 out of 5
by A verified traveler

Posted 29 Jun 2023
The front desk staff was amazing! He was so patient so helpful and really was just so nice! Made the situation I was in so much easier and just appreciated the welcoming feeling!
Comment from Hotel Management
29 Jun 2023 by Management , Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 29 Jun 2023
Renovated and nice easy check in. Smelled like smoke in the hallways and the neighborhood is nothing special.
Comment from Hotel Management
29 Jun 2023 by Management , Hotel Management
Thank you for your feedback
4 out of 5
by A verified traveler

Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
27 Jun 2023 by Management , Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

I like this hotel

Posted 24 Jun 2023 on Hotels
The room was nice and clean, had everything I needed. The bed was so comfortable-more so than my own bed. The people staying there are so quiet at night-unlike other hotels I have stayed where people are noisy. I stay there every time I need to be in Phoenix. The staff is very friendly.
Comment from Hotel Management
25 Jun 2023 by Management , Hotel Management
Thank you Julie for your positive feedback.
4 out of 5
by A verified traveler

Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
25 Jun 2023 by Management , Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

Posted 21 Jun 2023
First room we got was filled with smoke, no sheets and dirty towels. 2nd room was better but still not great. Front desk person was really nice though.
Comment from Hotel Management
25 Jun 2023 by Management , Hotel Management
That you for your feedback
5 out of 5
by A verified traveler

Posted 18 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Management , Hotel Management
Thank you for your feedback
4 out of 5
by A verified traveler

Posted 15 Jun 2023
Clean rooms - well-kept grounds- did a good job of keeping out riff raff. If your next door to loud people you’ll hear everything they do, sound-proofing could be better. More pillows would be cool. Overall, for Mesa, the value is good & I will be returning.
Comment from Hotel Management
17 Jun 2023 by Management , Hotel Management
Thank you for your feedback Katherine