Ratings based on 970 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Will stay here again
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Newell Leland, it's fantastic to hear that your stay at the Sonesta Select Scottsdale at Mayo Clinic Campus was enjoyable. It's always our goal to make our guests want to return. We appreciate your feedback and look forward to hosting you again in the future.
by A verified traveler
Posted 6 May 2024
Nice stay very clean and quite not to busy
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
Ciaira, thank you for your glowing comments. We at Sonesta Select Scottsdale at Mayo Clinic Campus are thrilled to know that you enjoyed your stay and appreciated our efforts towards maintaining a clean and serene environment. We value your feedback and look forward to serving you again in the future.
by A verified traveler
Posted 6 May 2024
Good
Comment from Hotel Management
7 May 2024 by Customer Service, Hotel Management
Ace & Christena, thank you for choosing Sonesta Select Scottsdale at Mayo Clinic Campus as your lodging destination. Your brief yet encouraging review is appreciated. We hope to serve you again.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
Richard, it's wonderful to hear you enjoyed a top-notch experience at Sonesta Select Scottsdale at Mayo Clinic Campus. Nothing makes us happier than providing the best for our guests. We can't wait to have you back with us soon.
by A verified traveler
Posted 30 Apr 2024
Great
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Gabriela, it's wonderful to hear that you've had a top-notch experience at Sonesta Select Scottsdale at Mayo Clinic Campus. We appreciate your brief but impactful feedback. Looking forward to welcoming you again in the future!
by A verified traveler
Posted 29 Apr 2024
Facilities are quiet and clean. Very relaxing. The only issue I have is that the option for Coffee or breakfast is not offered until 7:00am. A complmentary continential breakfast or at least coffee would be a great addition.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Lori, it's great to know you appreciated the tranquillity and cleanliness of the premises. We understand your concerns regarding the availability of early morning refreshments. We have noted your suggestion for an earlier availability of coffee or breakfast options and will surely look into possibilities for improvements. Thank you for your feedback and we look forward to providing an even better experience on your next visit.
by A verified traveler
Posted 29 Apr 2024
.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Thank you for this excellent rating, Dwayne!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Select Scottsdale at Mayo Clinic Campus! We'd love to host you again someday for yet another unforgettable visit.
by A verified traveler
Posted 29 Apr 2024
Very clean!
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Tressie, we're thrilled to hear that you appreciated the cleanliness of Sonesta Select Scottsdale at Mayo Clinic Campus. Maintaining a spotless environment is one of our highest priorities. We highly appreciate your feedback and look forward to welcoming you back.
by A verified traveler
Posted 28 Apr 2024
Overall a good experience. The property was undergoing an update while we were there, so not entirely fair to rate. Staff was friendly and helpful.
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Frank, thank you for taking the time to share your views. At Sonesta Select Scottsdale at Mayo Clinic Campus, we're thrilled that you were able to appreciate our team member's assistance during our update process. We strive to deliver a superior experience, even in the midst of improvements. We look forward to having you back once our updates are complete.
by A verified traveler
Posted 27 Apr 2024
1. We were not given the the room that we expected on the balcony level . 2. Only had 1 bath towel and a pool towel for shower 3. Discovered big large bug under ottoman.
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Ronnie, it's great to learn that you stayed with us at Sonesta Select Scottsdale at Mayo Clinic Campus. We are sorry to understand there were a few aspects of your stay that did not meet your expectations, such as difficulties with your room's location and insufficient towels. We regret the discomfort caused because of the unexpected visitor in your room. All your comments have been well noted and shared with the relevant teams to assess and improve our services. We certainly hope to host you again in the future and offer you an experience that truly reflects our standards.
