Ratings based on 149 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Good food
Comment from Hotel Management
19 May 2024 by The Senna House Team, Hotel Management
Thank you so much for the 5 star review! We are glad you had a great experience.
by A verified traveler
Posted 5 May 2024
The Senna House is a little gem, it is in the heart of old town easy walking distance to bars and food. Cala the hotel Restaurant is very popular the food is good and the decor is like the hotel boho desert. Everything is very clean the staff is extremely friendly and helpful. We were able to get an early check in which was nice. I would definitely recommend this hotel. The only draw back for us was our room was directly inside of the speaker from the pool. We will definitely stay again.
Comment from Hotel Management
19 May 2024 by The Senna House Team, Hotel Management
Thank you for the kind feedback and will look into your comment on the speakers. We look forward welcoming you back to The Senna House Hotel Scottsdale.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 26 Mar 2024
Vrsat
Comment from Hotel Management
28 Mar 2024 by The Senna House Team, Hotel Management
Thank You for the 5 star review. We hope to welcome you back in the near future.
by A verified traveler from Langley
Posted 24 Mar 2024
Beautiful property, but definitely not ideal with children as its is catered towards parties. MJ at the front desk is a true gem and a true asset to the organization.
We found housekeeping challenging as we requested turn down service every night (3).
and they did not come.
Comment from Hotel Management
25 Mar 2024 by Ana Morris, Hotel Management
Dear Mandeep,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you experienced with our housekeeping services during your stay. Please accept our sincerest apologies for any inconvenience or discomfort this may have caused.We understand the importance of a clean and comfortable environment for our guests, and we take your feedback very seriously. Rest assured, we have already taken steps to address the issues you mentioned and have implemented additional training and quality control measures within our housekeeping team.We would like to extend our gratitude for bringing these matters to our attention, as it helps us improve and provide a better experience for our guests in the future.We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Ana MorrisAssistant General Manager
by A verified traveler
Posted 24 Mar 2024
The room was so small you couldn’t get out of the bed on one side. No microwave to reheat meals. Over $700 for a room and forced to pay valet in a room that was this small was gouging. Never staying again
Comment from Hotel Management
25 Mar 2024 by Ana Morris, Hotel Management
Dear Maxwell,Thank you for taking the time to share your feedback with us regarding your recent stay. We are sorry to hear that you found our room size to be smaller than expected and that you felt it was not worth the price.We understand that room size is an important factor for our guests, and we apologize for any disappointment this may have caused. Please know that we constantly evaluate our pricing to ensure that it reflects the value and amenities we offer. Your feedback will be taken into consideration as we continue to make improvements.We appreciate your honesty and hope that you will consider giving us another opportunity to exceed your expectations in the future. Please feel free to reach out to us directly if there is anything else we can do to make your next stay more enjoyable.Warm regards,Ana MorrisAssistant General Manager
by A verified traveler
Posted 18 Mar 2024
This is a fantastic hotel! It’s nice, clean, and trendy! The staff was fantastic and the bike rentals made for extra fun.
Comment from Hotel Management
28 Mar 2024 by The Senna House Team, Hotel Management
Thanks you for staying at The Senna House Hotel Scottsdale and we are so glad that you had a great time. We will share it with our great staff!
by A verified traveler
Posted 17 Feb 2024
New, styled and clean. Friendly staff.
Comment from Hotel Management
20 Feb 2024 by Alyssa, Front Office Supervisor, Hotel Management
Hi Jayden! Thank you for taking the time to review our hotel. We're pleased to find you had a great stay! We hope to welcome you back again soon!
by A verified traveler
Posted 12 Feb 2024
We enjoyed our stay. Great hotel!
Comment from Hotel Management
13 Feb 2024 by Alyssa, Front Office Supervisor, Hotel Management
Thank you Aaron! We appreciate you taking the time to leave a great review! We are happy to hear you enjoyed your stay! Please come back and see us again soon!
