Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Everything about this property was amazing. The staff was awesome. Room amazing
by A verified traveler
Posted 30 Apr 2024
Bathrooms need exhaust fans! For steam and mold prevention.
Needed umbrellas in tables around pool.
by A verified traveler
Posted 27 Apr 2024
The hotel was just right for us. Clean and quiet. Staff was friendly and helpful. Convenient to Old Town.
by A verified traveler
Posted 20 Apr 2024
One of the staff were really rude and didn’t even want to answer any of our questions. Additionally we booked for 6 whole nights but only got house keeping service and cleaning 1 day which doesn’t make sense We are a family of five and did not get enough towels. Even though this was available for us and already booked we went to a different hotel. 1 of the Lady’s were super nice usually during the evenings but again some staff were pretty rude.
by A verified traveler
Posted 18 Apr 2024
I was disappointed with my stay here. There was a delay in my 3rd party reservation being populated in the IHG system. Normally that wouldn’t bother me, but I was made to feel inferior by the front desk employee.
by A verified traveler
Posted 12 Apr 2024
This hotel is dirty and over priced. The front desk was not very friendly. The Funiture is old the bed and pillows wore out. Room smelled mildewy. This hotels needs a update. The entrance door was gross.
by A verified traveler from Cedar Hills
Posted 7 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Good Location. Gym: facility & equipment inadequate.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 24 Mar 2024