Ratings based on 720 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bed bugs!!!
Posted 12 Jan 2023 on HotelsThis place is absolutely horrible! We stayed here for one night and the next morning I had bed bug bites all over me. We found bed bugs and brought them to the front desk. I asked if they had a bed bug problem and he looked at me and said why. I handed him over the napkin with the bed bugs in it and he told me a manager would call. I never received a call back. Called them for 3 days and they kept giving me the run around and told me the main manager was not there but would call me. Never received a call to this day. Do not stay there!
by A verified traveler
Posted 11 Jan 2023 on Travelocity
by A verified traveler
Posted 10 Jan 2023
by A verified traveler
Posted 8 Dec 2022
by A verified traveler
Posted 25 Nov 2022 on Travelocity
by A verified traveler
Posted 24 Nov 2022
Picking up and dropping off airport shuttles were very convenient.
by A verified traveler
Posted 19 Nov 2022
Quick overnight stay on our way elsewhere after arriving in Phoenix. Rooms were dated but clean & beds comfy. Staff friendly and the price was right. I would book again.
by A verified traveler
Posted 19 Nov 2022
The bed had bedbugs I was bitten all over my arm
by A verified traveler from ROCHESTER
Posted 18 Nov 2022 on Travelocity
This hotel was part of a package from Travelocity. It was for 3 nights. On the 2nd day I received an email stating that the government was taking over the property the next day and I would have to vacate my room a day early. I received no money back and had to find another hotel for my last night. Nobody has assisted me on getting my money back.
by A verified traveler
Posted 17 Nov 2022 on Hotels
The rooms were very clean and the front office staff were friendly.