Ratings based on 855 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lakeville
Posted 14 May 2024
Property was a little old, but nice. Breakfast good and Staff was GREAT! Was in for the basketball and nice to have a shuttle option :)
Comment from Hotel Management
15 May 2024 by Kristi, Hotel Management
Thank you for the feedback. We are happy to hear that your stay was pleasant. Hope to see you soon!
by A verified traveler
Posted 27 Apr 2024
The staff was excellent during checking in . Also had a ride free of charge to the concert we attended. Breakfast was great thank you
Comment from Hotel Management
29 Apr 2024 by Kristi, Hotel Management
We appreciate your feedback regarding your recent stay. We hope to see you in the future.Thank You,Kristi SangsteerGeneral Manager
by A verified traveler
Posted 19 Apr 2024
They has a free shuttle taking guests to the Talking Stick Amphitheater!
Comment from Hotel Management
20 Apr 2024 by Kristi, Hotel Management
Dear Michelle,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Kristi, Hotel Management
Dear Aiden,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 29 Mar 2024
We went for a concert at the talking stick amph. And we where able to walk to it, perfect stay and convenient, also fast food at walking distance too
Comment from Hotel Management
29 Mar 2024 by Kristi, Hotel Management
Dear Alma,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 11 Mar 2024
The hotel is situated near the freeway and there are many dining options available nearby. There were sketchy characters about, but we never felt unsafe. The staff was very cordial and helpful and we spent two quiet nights comfortably in the hotel. Oh, and the little Mexican food restaurant next door is worth trying.
Comment from Hotel Management
13 Mar 2024 by Kristi, Hotel Management
Dear Calvin,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 3 Mar 2024
The lady at the front desk was very friendly and informative! The shuttle driver even grabbed us water bottles on the way to the venue.
Comment from Hotel Management
13 Mar 2024 by Kristi, Hotel Management
Dear Jan,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
29 Mar 2024 by Kristi, Hotel Management
Dear Jeff,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler from Los Lunas
Posted 13 Feb 2024
Smelt like someone was smoking weed in the hotel.
Comment from Hotel Management
13 Mar 2024 by Kristi, Hotel Management
Dear Kari,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
by A verified traveler
Good location
Posted 11 Feb 2024 on HotelsGreat hotel. Close to everything we wanted to do.
Scottsdale
State Farm Stadium
Camelback Ranch
Comment from Hotel Management
13 Mar 2024 by Kristi, Hotel Management
Dear Dennis,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Kristi SangsteerGeneral ManagerBest Western Tolleson Hotel
