Ratings based on 101 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2019
The hotel is a bit run-down. But it is a good value for the money. Very nice staff
by A verified traveler
Posted 22 Sep 2019
by A verified traveler from California
Posted 15 Sep 2019
It’s okay for a night or two to stay. Some decent coffee shops, restaurants and a convenient store nearby. My room was fine, except for the closet was very dusty and the shower area in the bathroom have no door. So water splashed everywhere when I showered.
by A verified traveler
Posted 6 Jul 2019
Nice spot good food was upgraded due to a problem with aircon
by A verified traveler
Asia trip
Posted 29 May 2019 on HotelsThey place and service is good. It was decently clean. Close to all the local street food and foodie area.
by A verified traveler from Australia
Posted 24 May 2019 on Wotif
Unfortunately there is nothing positive about this hotel besides the super friendly staff.
by A verified traveler
Posted 1 Mar 2019
First room we are given smelled of cigarettes even though signs says no smoking. Second room was not cleaned at all. The floor was dirty, the bath towels were dirty, the fridge was broken and the bed was dirty. Housekeeping didn't change the bed from previous guest at all even though you can clearly see it's dirty. They just remade the bed then skipped everything else. There are only bath towels given - no hand towels or anything. Toilet paper holder is broken and hotel didn't bother fixing it. Toilet paper given were 1/4 of the roll for a 3 night stay. Elevator takes forever, therefore, had to use stairs (not bad going down 6 flights but hard in the heat going back up). Guests are allowed to smoke in the hallways next to the stairs and elevator right next to the "no smoking" sign. When I spoke to the staff about the smoking, their only answer is "they're Chinese and won't listen". Not worth the price at all and no idea how they got good ratings.
by A verified traveler
Posted 25 Dec 2018
Received smiling face from staffs and Comfortable room
Comment from Hotel Management
11 Feb 2019 by Khay, Hotel Management
Dear Valued guest,
Warmest greetings from The Mou Hotel & Restaurant, Thanks for spending your value time write us a good review.
We look forward to see you again.
by A verified traveler from Australia
Posted 27 Oct 2018
Nice ,clean,friendly staff.slightly out of the way from
Popular activities eg. $2 tuk tuk to riverside .Price is reasonable .😊
Comment from Hotel Management
2 Nov 2018 by KHAY, Hotel Management
Dear Peter , Warmest greetings from The Mou Hotel,Thank you so much for spending your valuable time to share your experiences that you have enjoyed every moment of your stay. My team and I are appreciated your comment. We look forward to welcoming you in the future. Best Regards, Mr. Phou Kokkhay Reservation Manager
by A verified traveler
All good
Posted 27 Oct 2018 on HotelsNice hotel, professional service and safe environment.
Comment from Hotel Management
2 Nov 2018 by KHAY, Hotel Management
Dear valued guest , Warmest greetings from The Mou Hotel,Thank you so much for spending your valuable time to share your experiences that you have enjoyed every moment of your stay. My team and I are appreciated your comment. We look forward to welcoming you in the future. Best Regards, Mr. Phou Kokkhay Reservation Manager
