Ratings based on 219 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2022 on Hotels
4 out of 5
by A verified traveler

Posted 15 Dec 2021 on Hotels
Comment from Hotel Management
21 Dec 2021 by Heng Phirum, Hotel Management
Dear Valued guest, I would like to express my deep thank to you to give us the review and we hope to meet you next time at my hotel.
5 out of 5
by A verified traveler

Posted 22 Mar 2021 on Orbitz
We like it properly. Reasonable price and clean. Thanks
Comment from Hotel Management
20 Apr 2021 by Heng Phirum, Hotel Management
I would like to express my deep thankfulness to you and hope that meet you soon in my hotel
5 out of 5
by A verified traveler

Posted 7 Mar 2020 on Hotels
Comment from Hotel Management
18 Dec 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive
5 out of 5
by A verified traveler

Posted 25 Feb 2020 on Hotels
Hotel is clean and staff are friendly.accept no lift we had to carried our luggage up those stairs.. but we did enjoy the stay.
Comment from Hotel Management
18 Dec 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive
4 out of 5
by A verified traveler

Posted 15 Feb 2020
The hotel had everything we needed for our stay and staff were always pleasing, happy and polite. Our only problem was no hot water in bathroom.
Comment from Hotel Management
15 Feb 2020 by SOK VANNA, Hotel Management
Dear Anonymous, Warmest greeting from Villa Sovanna Boutique Hotel. Thanks you very much for your accommodation with our hotel in Phnom Penh – Cambodia Thanks again for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. If you have any assistant, please do not hesitate to contact us by email : sales@villasovanna.com or stay@sovannahotel.com We look forward to seeing you again in your next future visiting. Wish you have a pleasant day! Yours truly, Villa Sovanna Boutique Hotel Team
5 out of 5
by A verified traveler from Yokohama

Posted 4 Feb 2020
The location is good as quiet in residential area and many restaurants are around the hotel
Comment from Hotel Management
18 Dec 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive
4 out of 5
by A verified traveler

Posted 15 Jan 2020 on Orbitz
Comment from Hotel Management
30 Jan 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards, Villa Sovanna Hotel Manager & Team
4 out of 5
by A verified traveler

Posted 13 Jan 2020 on Hotels
Ok
Comment from Hotel Management
18 Dec 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive
4 out of 5
by A verified traveler

Posted 10 Jan 2020 on Hotels
Comment from Hotel Management
18 Dec 2020 by SOK VANNA , Hotel Management
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive
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