Ratings based on 21 Verified Reviews

4.1 out of 5
4.2 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 Nov 2023 on Orbitz
Very quiet. Nice apartment for one night.
Comment from Hotel Management
5 Dec 2023 by Charlie, Hotel Management
Dear Value Guests,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality
1 out of 5
by A verified traveler

Posted 22 Sep 2023 on Hotels
Comment from Hotel Management
7 Oct 2023 by Braseth (Mr.), Hotel Management
Dear Value GuestMany thanks for your provide us with review Thanks you
1 out of 5
by A verified traveler

Posted 4 Aug 2023
Hotel has a weird vibe. Pictures doesn’t match what they have advertised. No iron in room. TV in Chinese and nothing works. Towels smells like perfume. Shoe prints on bedroom floor. Stains on couch. No hanger or bathrobe in closet. We tried to check out next morning and they didn’t honor it. Upgraded us to the same room with an extra balcony. Gym is not done. Construction going on. Management was rude to workers. Found out someone committed suicide from the balcony. Turned out it was the room they upgraded us to. The whole 26th floor is not rented out to anyone. The manager set us to get haunted, but nothing happened. I do not recommend this hotel. Stay away.
3 out of 5
by A verified traveler

Posted 2 Jun 2023
This is a split between a hotel, and an apartment building. It's clean enough, and fairly new, but it seems to be targeted toward the Chinese community. Pretty much everything in our room was in Chinese characters, and the only TV channels were set up in Chinese as well. The room construction wasn't complete, to where there was a partially installed power outlet that my toddler got her finger into! Reception staff was kind and courteous, and the price was very reasonable.
Comment from Hotel Management
3 Jun 2023 by CHARLIE, Hotel Management
Dear Joseph Slepski,Greeting from SKY TREE RESIDENCE.We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality
4 out of 5
by A verified traveler

Posted 17 May 2023
The only complaint is that there’s a tv but no cable to watch tv
Comment from Hotel Management
23 May 2023 by Rithy, Hotel Management
Dear Katy,Thank you for taking the time to leave a score. I'm very sorry that you can't meet your requirements. We will improve it.Thank you for staying at Sky Tree Hotel. We look forward to serving you again in the near future!Sky Tree Hotel by New World Hospitality
5 out of 5
by A verified traveler

Posted 21 Apr 2023
I’d like the staff. They were very friendly and helpful, especially Steyleak & Lin. Good workers.
Comment from Hotel Management
26 Apr 2023 by Charlie, Hotel Management
Dear Mr. Herbert,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality
5 out of 5
by A verified traveler

Wonderfuls stay

Posted 20 Feb 2023 on Hotels
While this hotel is current undergoing renovation and hiring new staff, my experience was very good. There were a few problems but they were handled quickly and efficiently. There are great facilities, and everything was provided at a very reasonable cost
Comment from Hotel Management
6 Mar 2023 by Charlie, Hotel Management
Dear Mr. Todd Cooper,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality
5 out of 5
by A verified traveler

Posted 19 Sep 2022
Everything was good as usual thank you for a good stay..
Comment from Hotel Management
19 Sep 2022 by Sky Tree Hotel, Hotel Management
Dear Mr. Lee, Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us . We are looking forward to welcoming you again in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2022