Ratings based on 133 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Great
Comment from Hotel Management
30 Apr 2024 by Daniel, Hotel Management
Dear Keith,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 29 Apr 2024
Great
Comment from Hotel Management
30 Apr 2024 by Daniel, Hotel Management
Dear Keith,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler from Santa Fe
Posted 10 Apr 2024
My room had a major leak of water into my room and woke me up from the air conditioner at 2AM ,and I had to shut off the air conditioner so the room was stifling ,the hotel staff took over hafl a day to fix it and I was given no compensation . Also the room di not have a desk of any type to work on ,had to get a fiolding table put up and a regular cahir brought in ...,very ppor design for any busines travelers ,
Comment from Hotel Management
11 Apr 2024 by Daniel, Hotel Management
Dear Mark, We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. Please accept my personal apologies that we were not able to rectify the issues with the air conditioner in a speedier manner.We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 30 Mar 2024
Amazing views of Phnom Penh. Love the rooftop bar!
Comment from Hotel Management
11 Apr 2024 by Daniel, Hotel Management
Dear Sharon,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
18 Apr 2024 by Daniel, Hotel Management
Dear Li,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 19 Dec 2023 on Hotels
by A verified traveler
Posted 7 Nov 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Daniel, Hotel Management
Dear Raymond,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 28 Oct 2023
Extended check out upon request and restaurant n sky lounge quality
Comment from Hotel Management
30 Oct 2023 by Daniel Simon, Hotel Management
Dear Jennifer,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
30 Oct 2023 by Daniel Simon, Hotel Management
Dear Inyoung,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
by A verified traveler
Speechless. What an extraordinary hotel and svice
Posted 26 Sep 2023 on HotelsComment from Hotel Management
28 Sep 2023 by Daniel Simon, Hotel Management
Dear Margarita,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
