Ratings based on 113 Verified Reviews

3.0 out of 5
78% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Arvada

Posted 17 Jan 2023
There was no free breakfast provided as advertised. Otherwise it was a good stay. The pool is very nice.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2020 on Hotels
2 out of 5
by A verified traveler

Posted 21 Mar 2020 on Hotels
Deeply in need of renovation, room description is not correct.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2020 on Hotels
2 out of 5
by A verified traveler

Would not recommend

Posted 18 Feb 2020 on Hotels
The first night at this hotel they gave me a horrible room full of bedbugs (I killed 10 of them), very dirty, the water bottles were already opened, no window, I asked to change the room and the second room was actually decent, pretty big and clean, so I advise to check the room first
1 out of 5
by A verified traveler

criminal staff

Posted 12 Feb 2020 on Hotels
Many more cheaper options in the area. a bunch of criminals work here. It has Bed bugs, rooms are small and the lady working during the day tried charging cash for the breakfast
1 out of 5
by A verified traveler

Posted 15 Jan 2020 on Ebookers
Had a problem getting to Phnom Penh;- Emirates airlines would say 'an at of god' told Queen wood hotel i would be 1 or 2 days late. When i arrived for 3rd night booked and paid for; they insisted i had to pay again and had lost my original booking. This was for $25 which i paid cash
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2019
5 out of 5
by A verified traveler

Posted 1 Dec 2019
Swimming pool is open 24/7 and it’s amazing, staff especially receptionist provide all what you need or give you advise about your needs, full recommendation to future tourists