Ratings based on 56 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Boutique Hotel for Families
Posted 2 Apr 2016 on HotelsEveryone is so friendly. We stayed here our first few days in Phnom Penh and it was so wonderful that we stayed here again on our last night in Cambodia.
We stayed in on the first floor in the room on the left. The room was spacious and had tons of channels in English and good wifi and aircon. Most of the staff speak English and all are very friendly. The hotel has a young guy that runs a tuk tuk for them and tons of tuk tuk guys hang out across the street and to the right. The area is upscale and has tons of food places. There's even a Kid City a 6 min tuk tuk ride away.
Each morning you get a free breakfast cooked to order. It's a lot of food. There is also room service. One morning my toddler was walking in the garden waiting for the food to come when he stepped of the path and into a pool of water. The pool was only a few inches of water but it surprised him. The staff were so loving towards my son. The staff were more concerned than I was!
We really felt welcomed here. Since it's a boutique hotel, we often felt like we had the place to ourselves. When we returned everyone was so happy to see us again. It felt like returning home.
Recommended
for Everyoneby A verified traveler from London
Excellent Hotel
Posted 20 Feb 2016Will stay again on next visit to Phnom Penh. Convenient location, within a reasonable distance from the airport.
Hotel itself is attractively furnished with a very nice courtyard dining area. The rooms are excellent, spotlessly clean, and have everything in them that you need. Hot water for making tea, a fridge, and a comfortable lounge chair to relax in. The Bathroom also spotlessly clean. All at a very reasonable price.
by A verified traveler
Posted 3 Feb 2016 on Hotels
We thoroughly enjoyed our time at Frangipani! The hotel staff were always very warm, and friendly! They always helped point us in the right direction when we would leave. Breakfast was also great!
by A verified traveler
Short stay.
Posted 11 Jan 2016 on HotelsWe stayed for a night en route to Siem Reap... It was a fine stay. No frills comfort. Very friendly faces and extremely hospitable . Would stay again. Perfect for a short stay
Recommended
for Everyoneby A verified traveler
Posted 10 Jan 2016 on Wotif
A good comfortable and small hotel, away from the hubbub of the centre but close enough to everything by tuktuk or walking, rooms are spacious and clean, staff are helpful, breakfast is good, and wifi through out
by A verified traveler
much too expensive for this hotel.
Posted 9 Jan 2016 on WotifReally far from the riverside even though it said on wotif "riverside". Barely any hot water and bed was super hard. Staff were friendly however and it was quiet.
Recommended
for Couplesby Nidhi
Relaxing break
Posted 16 Oct 2015 on EbookersIts a little oasis and so close to the main tourist sites. The service by staff was warm and welcoming, very friendly staff. A little difficult to find but worth the effort. Nice large room with clean facilities.
Recommended
for Otherby Michael G.
Great tourist trip
Posted 25 Apr 2015 on CheapTicketsI had an eight day stay. The staff was courteous and helpful. Decent meals but not extensive. What was served was tasty. The staff provided for any trips we made and Tuk Tuk drivers were always available. The only complaint I had was there was not much hot water for showers. But being that the weather was hot and humid, cool showers were great but not for morning showers.
by A verified traveler
CHOOSE THIS HOTEL!!!
Posted 8 Mar 2015 on HotelsThe OASIS hotel of PP! Loved this hotel! AMAZING staff. GREAT breakfast (included!). Best margarita you can get in town. Very clean and comfortable room! Beautiful, shaded, comfortable courtyard/dining. Loved it! HIGHLY RECOMMEND!
Recommended
for Everyoneby A verified traveler from Christchurch, NZ
Comfortable and friendly
Posted 8 Mar 2015
Pros: Staff were great. Loved the tranquility and peace.
We had a hair raising trip from Siem Reap to Phnom Penh where I seriously thought I was going to be a road toll statistic more than once. The hotel staff were happy to talk to our "driver" to explain how to get to the hotel when he couldn't find it. They also arranged a different driver for us to go to Cheung Ek and then drop us at the airport the following day. This driver was AWESOME and I felt totally safe.
The hotel itself was well designed, quiet and comfortable and the staff all friendly and chatty - we loved talking to the different staff members. Air-con, WiFi and security were great.