Ratings based on 120 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Anne Guerineau/ GM, Hotel Management
Dear John,Your excellent rating is our pride and we are delighted to see that you had a fantastic stay at our property.We will be happy to welcoming you again in the future. Thanks again for your support and best regards,
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Anne Guerineau/ GM, Hotel Management
Dear Jeffrey,Thank you very much for your rating, we are really glad to you enjoyed your stay with us and we hope to have the pleasure to welcoming you again!Best regards,
by A verified traveler
Posted 31 Jan 2024 on Hotels
I have stayed at this hotel in the past and have always found it to be clean and comfortable. The staff go out of they’re way to make you feel welcome.
Comment from Hotel Management
1 Feb 2024 by Anne Guerineau/ GM, Hotel Management
Dear Paul,Thank you so much for your very kind review, it is heartwarming and a reward for the team that puts a lot of work in making sure all our guests have an enjoyable stay with us.We hope to have the chance to welcoming you again soon.Thanks again and best regards,
by A verified traveler
Brilliant stay at the Amanjaya Pancam.
Posted 10 Jan 2024 on HotelsThis top quality hotel has a prime location on the riverfront, good as a base for exploring the local sights.
Our spacious room had high quality furnishings and nice views from the balcony.
The formal breakfast in the Sombok restaurant was an excellent start to the day.
Friendly professional staff.
Thank you
Comment from Hotel Management
29 Jan 2024 by Anne Guerineau/ GM, Hotel Management
Dear David,Thank you so much for taking the time to write such a wonderful review of your stay with us. We are deeply touched by your kind words and this comes as a reward for all the work our team members deploy everyday to ensure our guests have a fabulous experience! We are looking forward to welcoming you again.Best regards,
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
29 Jan 2024 by Anne Guerineau/ GM, Hotel Management
Dear Emori,Thanks so much for your excellent rating, it's a pleasure to see that you enjoyed your stay with us!Best regards,
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
29 Jan 2024 by Anne Guerineau/ GM, Hotel Management
Dear Gregg,Thanks a lot for taking the time to rate your stay at the Amanjaya Pancam Hotel. Best regards,
by A verified traveler
Posted 24 Dec 2023
Very convenient location, and gracious staff. Next to a busy road, so expect sounds of the city.
Comment from Hotel Management
29 Jan 2024 by Anne Guerineau/ GM, Hotel Management
Dear Harvey,We thank you very much for your excellent and are happy to see that you had a wonderful time at our hotel. We hope to welcoming you again in the future.Best regards,
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Amanjaya Pancam Team, Hotel Management
Dear Matthew,We look forward to welcome you againBest Regards,
by A verified traveler
Posted 9 Oct 2023
Rooms were spacious and in good location
Comment from Hotel Management
10 Oct 2023 by Amanjaya Pancam Team, Hotel Management
Dear Luis,Thank you so much for your good review.Best Regards,
by A verified traveler
SGM
Posted 29 Sep 2023 on HotelsVery nice property. This was my second time staying on this property and was not disappointed. Only hiccup was the included breakfast. I did not take advantage of the “included” breakfast until the last day and found out that the hotel did not show me as breakfast included. When I reported this to the front desk they could not fix it even after I showed them the confirmation. Other than this last minute issue the hotel and staff was very good.
Comment from Hotel Management
30 Sep 2023 by Amanjaya Pancam Team, Hotel Management
Dear Mr. Paul,Thank you so much for your stay with us and good contrsuctive feedback. We sincerely apology for miscommuncation regading about your breakfast information. I will take it seriously breaf to my team regading to your good feedback to make sure for a better service in in your next visit.Best Regards,
