Ratings based on 48 Verified Reviews

4.0 out of 5
64% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024
4 out of 5
by A verified traveler

OK for a one night stand

Posted 4 Jan 2024 on Hotels
Hotel is about a 3 star. Rooms are ok except need new towels and pillows. A little noisy at night due to dogs, cars, and the refrigerator cycling ever 10 minutes or so. Breakfast was meager.
5 out of 5
by A verified traveler

Posted 6 Oct 2023 on Orbitz
Great hotel in Phitsanulok. The Manager Jaeb is incredible. Greeted us upon arrival & sent us off when we left. The rooms are excellent. Spacious & comfortable. The pool is great. Went every day it was nice out. The breakfast was also great & was included in my room. We had dinner twice from Room Service & it was really great. The fried rice/Khao Pot is the best I've had in Thailand & I highly recommend eating this alot. If you come to Phitsananolok, I would definitely come to this hotel. Jaeb runs the show & will make sure your stay is good. This hotel is one of the best I've stayed in Thailand with a great breakfast & breakfast room, great pool & beautiful rooms. My Wife & I had a very enjoyable stay here & you will, too.
2 out of 5
by A verified traveler

Posted 26 Feb 2023 on Wotif
The bathroom had not been cleaned properly for quite some time. I wasn’t even prepared to shower there.
Comment from Hotel Management
27 Feb 2023 by kran, Hotel Management
The hotel apologizes and will make improvements as soon as possible.
3 out of 5
by A verified traveler

Posted 30 Jan 2023
The hotel isn't very good but when you take in to consideration the price then you can't complain.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Nice hotel, excellent value

Posted 25 Nov 2018 on Hotels
I've stayed here before and will stay again. It's a really nice hotel in a convenient location for us. Plenty of parking and staff friendly. Rooms are a good size and nicely fitted. There's a nice pool area where we were able to sit and eat. Good buffet breakfast in the morning. Excellent value. Will stay here again.
4 out of 5
Recommended
for Families
by A verified traveler from Auckland

Beautiful hotel, buta bit noisy

Posted 3 Jan 2018
Pros: Beautiful hotel, large en comfortable beds, nice little swimming pool, good breakfast
Cons: The staff should really improve their english. And the open staircase is really very noisy during the night (echoes of a water pump).
Location: The hotel doesn't propose laundry service, only an expensive dry-cleaning option. But there are washing machines just next door, 20THB/wash.
We stayed there 3 nights, with our 2 year-old daughter. Very nice hotel, with large rooms, comfortable beds, very clean. It's just a 10 min drive from the city center, and 10 min walk from a 7/11 shop. There is a large car park (although we couldnt enjoy it during the week-end, as the hotel hosts parties, with guests that occupy all the space...). The swimming pool is small, but was enough for our daughter. Not very clean the day after the party... The breakfast is abundant and good. No restaurant for lunch or dinner, you'll have to drive down town or walk to another one down the street, on the way to the 7/11 (very good, by the way). The main problem is that the staff doesnt speak english. We aren't english speakers ourselves, but we found it very difficult to communicate even on very basic topics (check-in, laundry). I wanted to cancel a night, but I'm not sure it worked... And the rooms are quite noisy : the staircase is open, and there is a water pump upstairs that echoes almost all night long. Try to avoid the rooms next to it and you should be fine!
5 out of 5
by Keith

Nice modern hotel

Posted 19 Nov 2017 on Hotels
Stayed here one night recently. It's a very nice, modern hotel. Room was spotlessly clean, a good size and very comfortable bed. Bathroom very nice. Good wifi in room. Tea/coffee provided. Excellent breakfast provided. All staff very pleasant. Plenty of parking outside. Didn't have time to explore the immediate area but there appeared to be a couple of local restaurants nearby. 5 minutes to local golf course, 10 minutes into town centre. Excellent value. Will stay again for sure.