Ratings based on 880 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Me and my wife loved the property and the Ocean Lounge for breakfast/dinner. We will be returning. The staff was friendly and amazing. Thank you Team Holland House. See you soon!!
Comment from Hotel Management
17 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Ray,Thank you so much for your wonderful review and for giving us a perfect 5 out of 5 rating on Expedia!We are thrilled to hear that you and your wife loved the property and enjoyed the Ocean Lounge for both breakfast and dinner. Our team strives to provide friendly and amazing service, and your kind words mean a lot to us.We look forward to welcoming you back to Holland House soon!Warm regards,
by A verified traveler
Posted 17 Jun 2024
Good location for shopping, on the whole staff were engaging and provided a good service.
Comment from Hotel Management
17 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Nick,Thank you for taking the time to leave a review and for giving us a 4 out of 5 rating on Expedia.We’re pleased to hear that you enjoyed our convenient location for shopping and that our staff provided engaging and good service. Your feedback is important to us as we continually strive to improve our guest experience.We hope to have the pleasure of welcoming you back to Holland House in the future.Best regards,
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Zachrea,Thank you for taking the time to leave a review and for giving us a 4 out of 5 rating on Expedia.We appreciate your feedback and are glad to hear that you had a positive experience with us. If there’s anything specific you think we could improve on to make your next stay even better, please let us know.We hope to welcome you back to Holland House soon.Best regards,
by A verified traveler
Posted 8 Jun 2024
Beautiful property with and excellent beach! Easy walk to eating, shops, and the marina.
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Thanks Joseph! So glad you enjoyed the beautiful property and the beach! We appreciate you staying with us.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Thanks, Ekaterina Kathy, for the 5-star review! We're glad you enjoyed your stay.
by A verified traveler
Posted 31 May 2024
The hotel was great. Very clean and updated. All staff members we met were very friendly and accommodating. Felt like we made friends with them during our stay.
Location couldn’t be better. Best shops right outside the front door. Beach is beautiful and beach service staff was excellent. We had a balcony overlooking the boardwalk and beach. Very private with beautiful views.
Would highly recommend Holland House and look forward to visiting again!
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Michelle,Thank you for the 5-star review! It's wonderful to hear you enjoyed our clean, updated facilities and friendly staff. We take pride in making our guests feel comfortable and welcome.The location is unbeatable, with great shops nearby and a beautiful beach with attentive service right at your doorstep. A private balcony overlooking the boardwalk and beach sounds idyllic!We appreciate your recommendation and hope to see you again at Holland House soon.Sincerely,
by A verified traveler
Posted 29 May 2024
The staff was not aware of nearby restaurants or other stores close to the hotel. We identify many of these items on our own.
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Thank you for the 4-star review and for choosing Holland House. We appreciate you letting us know about your experience with our staff recommendations. While we strive to be knowledgeable about nearby restaurants and stores, it appears we may have missed the mark in your case.We're happy to hear you were still able to find some great options! We're always looking for ways to improve, and your feedback helps us ensure our staff is up-to-date on the latest recommendations.Please know that most restaurants and stores are within easy reach of the hotel. In the future, if you'd like some personalized suggestions, don't hesitate to ask our staff – we're always happy to help!Thank you again for your feedback. We hope to see you again at Holland House and provide a 5-star experience next time.
by A verified traveler from NORWOOD
Posted 28 May 2024
Staff was great at front desk.
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Cheryl,Thank you for your review. We're pleased to hear you had a positive experience with our front desk staff. We appreciate your feedback and will work on making your next stay even better.Best regards,
by A verified traveler
Posted 24 May 2024
Great hotel. The food in the restaurant was exceptional. The bar had the best pina colada I have had in a long time. The staff was friendly and the service was top notch. I liked the room and the decor. The location was good. I enjoyed the boardwalk out front. The beach was very nice. Overall, outstanding hotel. I will come back.
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Jeremy, 5 stars - that's fantastic! We're thrilled you enjoyed everything - the food, drinks, service, room, and the beach! We'll be sure to share your kind words with the restaurant and bar staff - especially about the pina colada! Welcome back anytime.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
12 Jun 2024 by Ms. Diana Gumbs, Hotel Management
Dear Alicia,Thank you for your fantastic 5-star review! We're delighted you had a great experience and appreciate your kind words. We look forward to welcoming you back soon!
