Ratings based on 942 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Morrisville
Posted 28 May 2024
Hallway and carpet smelled
by A verified traveler
Posted 19 May 2024
Love the property
by A verified traveler
Posted 17 May 2024
Eh
by A verified traveler from Melbourne,
Posted 12 May 2024
The price was reasonable, but there were several shortcomings in our room (#232). There was no toilet paper holder in the bathroom. A roll of toilet paper was placed on top of the toilet tank. Soap was provided but there was no shampoo. The bathroom door has a large wooden patch on the outside and several damages on the inside. There was only one chair in the room which was placed under the desk. A bath towel and wash rag were provided but there were no hand towels. The room was reasonably clean and no smell if smoke.
Comment from Hotel Management
21 May 2024 by Brand Experience Team, Hotel Management
Hi Edward,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6
by A verified traveler
Posted 5 May 2024
Not enough towels, no blankets, uncovered electrical outlet above tv, no toiletries, no coffee maker
Comment from Hotel Management
15 May 2024 by Brand Experience Team, Hotel Management
Hi Mat, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
by A verified traveler
Posted 4 May 2024
Booked a stay here around 12AM, drove 2 hours here & when I arrived the hotel employee on shift told me there was no record of my booking. I showed him my reservation and still told me there were no room’s available and that there was nothing he can do. I spent almost an hour looking for somewhere to stay & when I did I spent $350 on a room I was only sleeping in for 8 hours since checkout was at 11. Tried getting my money back through the third party I booked through and this hotel lied and said I arrived after 3 which was
False and made the process of refund even harder. I’d sleep in my car before I ever book with this hotel again stay away!
Comment from Hotel Management
15 May 2024 by Brand Experience Team, Hotel Management
Hi Jahih, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 12 Mar 2024
The man at the front desk needs to explain the motel policies a little more clearer I paid for my room and because of some living policy I had to check out I'm disabled and in a wheelchair and on oxygen and they still put me out in the street I do not recommend this motel 6 to anyone poor management
Comment from Hotel Management
20 Mar 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A verified traveler
Posted 10 Mar 2024
Front desk was opened all time with friendly staff
Comment from Hotel Management
20 Mar 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 10 Mar 2024
