Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
I like where it was located as it was nice and close to all we wanted to see
Comment from Hotel Management
27 Apr 2024 by Paige, Hotel Management
Thank you so much for staying with us! Hope to see you again soon.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Jozelle, Hotel Management
Thank you so much for your feedback!
by A verified traveler from Chesterfield
Posted 10 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Paige, Hotel Management
Thank you so much for staying with us and we hope to see you again soon!
by A verified traveler
Posted 8 Apr 2024
It was at a great location walking distance to places. The staff were great and helped during my stay.
Comment from Hotel Management
10 Apr 2024 by Paige, Hotel Management
Thank you for staying with us and we hope to see you again soon!
by A verified traveler
Posted 8 Apr 2024
Such a great time. The staff was fast and so nice
Comment from Hotel Management
10 Apr 2024 by Paige, Hotel Management
Thank you for that wonderful rating! We hope to see you again soon!
by A verified traveler
Posted 8 Apr 2024
Mixed Experience: Great Location, Friendly Staff, but Room Needs AttentionReview: My stay at this hotel was a mixed bag. Let's start with the positives - the location couldn't be better, and the staff were incredibly friendly and accommodating throughout my stay. However, I was a bit disappointed with the condition of the room.The room felt a little outdated for the price I paid, and the carpet definitely needed a thorough cleaning. Additionally, the tub was not up to standard cleanliness, which was off-putting. While the positives of the location and staff made my stay pleasant overall, attention to detail in maintaining the rooms would greatly improve the guest experience.
Comment from Hotel Management
10 Apr 2024 by Paige, Hotel Management
Thank you so much for staying with us and we appreciate your feedback. We hope to see you again soon!
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Paige, Hotel Management
Thank you so much for staying with us and we hope to see you again soon!
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Paige, Hotel Management
Thank you so much for staying with us and we hope to see you again soon!
by A verified traveler
Posted 1 Apr 2024
Outside of not getting room I expected my stay was really good. Very nice property.
Comment from Hotel Management
2 Apr 2024 by Jozelle, Hotel Management
Thanks so much for your feedback!
by A verified traveler
Posted 30 Mar 2024
Booked an upgraded City View with Jetted Tub. The tub was dirty and full of dried flower pieces. When asked to have housekeeping come clean, I was told they were gone for the evening. No other rooms available. The bed is extremely uncomfortable for a hotel of this caliber I’d expect a much better bed.
Comment from Hotel Management
31 Mar 2024 by Mollie, Hotel Management
Thank you for your feedback, we will be addressing your concerns.
