Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Hello Carlos,Thank you for the perfect score! We're delighted you had a great experience and look forward to welcoming you back again!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Hello Jeff, Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 May 2024
The area it's in is a nice safe area. It's across from a small mall. The staff was nice.
Comment from Hotel Management
25 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Hello Katherine,Thank you for your review! We're pleased to hear that you enjoyed our safe location and the nearby mall, and that you found our staff to be nice. We appreciate your feedback and hope to welcome you back soon!Warm regards,VJ
by A verified traveler
Posted 22 May 2024
I like the room and the beds but the smelling in the room was terrible. I believe carpets need to go away. Believe me it smells like dirty socks. Thank you.
Comment from Hotel Management
24 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Hello Ms./Mr. Aleira,Thank you for your feedback. I’m glad you liked the room and the beds, but I’m very sorry about the unpleasant smell. We’ll have our housekeeping team address the carpet issue immediately. Thank you for bringing this to our attention.Warm regardsVJ
by A verified traveler
Posted 21 May 2024
The room was very comfortable. Everything was clean and fresh. The staff was helpful and efficient.
Comment from Hotel Management
21 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Dear Rita,Thank you for your wonderful review! We're thrilled to hear that you found the room comfortable and clean, and that our staff was helpful and efficient. We look forward to welcoming you back soon!Warm regards,VJ
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Dear Eric,Thank you for taking the time to share your feedback. We appreciate your honest rating of 3 out of 5, and we're sorry to hear that your experience did not fully meet your expectations.Your feedback is valuable to us as it helps us identify areas where we can improve. We are committed to enhancing our services and ensuring that our guests have a pleasant stay.We hope to have the opportunity to welcome you back and provide a better experience in the future.Thank you for choosing our hotel.Warm regards,VJ
by A verified traveler
Posted 19 May 2024
Decent hotel for a quick stay. Nothing special, BUT the staff was exceptionally friendly and accommodating.
Comment from Hotel Management
20 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Dear Lauren,Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that you found our hotel suitable for a quick stay and that our staff made a positive impression with their friendliness and accommodation.Providing excellent customer service is a top priority for us, and it's wonderful to know that our team succeeded in making your stay more enjoyable.We appreciate your business and hope to welcome you back soon.Thank you for choosing our hotel!Warm regards,VJ
by A verified traveler from Riverside
Posted 14 May 2024
Surrounding area was safe, shopping and food was convenient and close, hotel was clean, room was clean, nice, staff was accommodating, professional. Hot breakfast every morning was tasty and multiple choices. Breakfast was important to us. My only problem was that the TV channels were not as advertised on their channel line up, but we didn't watch much tv anyway. All in all, I would absolutely recommend this hotel, and will stay again when the need arises.
Comment from Hotel Management
20 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Dear Annette,Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you found the surrounding area safe and convenient for shopping and dining, and that you were pleased with the cleanliness of the hotel and your room. We're also glad that our accommodating and professional staff, as well as our hot breakfast with multiple choices, contributed to a positive experience.We apologize for the inconvenience you encountered with the TV channels not matching the advertised lineup. We'll look into this issue to ensure our guests have access to the channels as expected.We're thrilled to know that, overall, you had a pleasant stay and would absolutely recommend our hotel. We look forward to welcoming you back whenever the need arises.Thank you for choosing our hotel and for your kind words.Warm regards,VJ
by A verified traveler
Posted 14 May 2024
It was a nice hotel
I had a room in the first floor and I had a entrance door next to my room and every time people came in or out the door slam was loud and it bothered to sleep. Didn’t like the shower at all. It was like an open shower concept and didn’t like that the hall bathroom floor gets wet.
Comment from Hotel Management
20 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Dear Yamaris,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found our hotel nice, but we apologize for the inconveniences you encountered during your stay.We understand how disruptive the noise from the slamming entrance door can be, and we're sorry it affected your ability to sleep. We will look into this issue to find a solution that minimizes noise for our guests, especially those in rooms near the entrances.Additionally, we apologize that the open shower concept was not to your liking and that it resulted in a wet bathroom floor. Your comfort is important to us, and we'll take your feedback into account as we consider updates to our bathroom designs.We value your input and aim to provide a better experience for all our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,VJ
by A verified traveler
Posted 8 May 2024
I stayed in room 102, the last room on the first floor near the pool exit. The room was clean, with some standard “wear and tear” in the bathroom. There was a constant door slam from the early morning hours through 11pm that was very unnerving; not sure if it was a nearby room or the exit door. It made me jump every time. I could also hear the shower of the room above, in which the occupant took late at night for quite awhile. The eggs served at breakfast had a weird consistency, and I was disappointed my first day when there was no fruit offered. There are plenty of good food options nearby.
Comment from Hotel Management
10 May 2024 by Hampton Inn Plymouth Meeting, Hotel Management
Hello Dana,Thank you for sharing your feedback about your recent stay. We appreciate your detailed comments, and we apologize for the inconveniences you experienced during your visit.We're glad to hear that your room was clean overall, although we apologize for any standard wear and tear in the bathroom. Your comments about the constant door slamming and noise from the room above are concerning, and we will address these issues with our team to ensure that all guests can enjoy a peaceful stay.We appreciate your feedback on these matters and will work to improve the quality and variety of our breakfast offerings.We value your input and hope to have the opportunity to provide you with a better experience in the future.Thank you for choosing our hotel, and we hope to welcome you back for a more enjoyable stay.Warm regards,VJ
