Ratings based on 996 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Nadiry was great and very professional. The rooms were clean and if you needed a extra pillow or sheet the hotel staff was very accommodating.
by A verified traveler from Oxnard
Posted 13 May 2024
The staff was great, rooms are nice, breakfast is good, but I had to change rooms twice in 3 days due to loud guests shouting and partying in nearby rooms. And the shower doors are welded shut next to the faucet so you have to blast yourself with freezing cold water just to to turn it on, and sometimes the water goes from warm to freezing and there’s no way to adjust the temperature without getting scalded or frozen. In conclusion, I will not return.
by A verified traveler
Posted 3 May 2024
My stay was awesome! Thank you
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Thank you for providing feedback about your experience with us. We love hearing you had an awesome stay and hope we can be of service to you again for any future trips you may have to our area.
by A verified traveler
Posted 20 Apr 2024
Very loud at quiet times trying to rest. Doors slamming all night and kidss running the halls and screaming all morning
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you for providing us feedback about your stay with us. We are sorry to hear of the noise disturbance you encountered and understand the negative impact it had on your stay. We hope you will give us another chance in the future to provide you a better experience.
by A verified traveler
Posted 18 Apr 2024
Unfortunately had a family emergency ...had to check out same night of arrival ...
I'm sure the room could have been re-booked ...so they hotel made out on the deal I'm sure.
Toilet ran in the bathroom ..and noticed the ceiling above the shower was peeling away significantly.
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your stay with us. We are sorry to hear that you had a family emergency which prevented you from staying and getting full experience of our property. We hope we can be of service to you again for any trips you may have to our area in the future.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide feedback about your experience with us. We are happy to hear that you had an enjoyable stay. Please come visit us again in the future.
by A verified traveler
Posted 14 Apr 2024
The breakfast options were very good!
Clean Room..friendly staff
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
We appreciate you providing us feedback about your experience with us. We love hearing that our guests had an enjoyable stay and were provided excellent service by our staff. Please come visit us again in the future !
by A verified traveler
Posted 7 Apr 2024
The hotel overbooked rooms. I made my reservation weeks in advance and when my family got to the hotel we did not have a room. All other hotels in the area were full and we did not have anywhere to stay.
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
Thank you for taking the time to provide us feedback about your stay with us. We are disappointed to hear about the mix-up regarding your reservation and understand the negative impact that had on your families travel experience. We will be looking into the issue to make sure this does not occur in the future. We hope you will give us another chance in the future to provide you with a better experience.
by A verified traveler from Kew Gardens
Posted 7 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Hotel Management, Hotel Management
Thank you for your feedback about your stay with us. It's great to hear you had a wonderful experience while visiting us. We would love to be of service to you again for any future trips you may have to our area.
by A verified traveler
Posted 4 Apr 2024
Everything
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Thank you for providing us feedback about your stay with us. We love hearing when our guests have a great experience. We hope to be of service to you again for any future trips you may have to our area.
