Ratings based on 452 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
The hotel is located in a great neighborhood and close to Drexel/UPenn with shopping and food selection around the area. Pretty walkable and clean. The bathroom can use a venting fan, and another bottle of body wash instead of bar soap. But overall, the suite is great!
Comment from Hotel Management
24 Apr 2024 by UCGuestServices, Hotel Management
Dear Sokpheanal, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experienced regarding our bathroom's ventilation. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager
by A verified traveler
Posted 21 Apr 2024
I would have given 5 stars because property was beautiful and clean with a great view. However website says free parking and it’s $32 for the entire night. Then the garage is a little shady. Other than that we loved the hotel accommodations
Comment from Hotel Management
24 Apr 2024 by UCGuestServices, Hotel Management
Dear Robin, Thank you for sharing your experience at AKA University City. We are very pleased to see that you enjoyed your accommodation in addition to our very talented service team. While we do apologize for the inconvenience you experience with parking. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager
by A verified traveler
Posted 17 Apr 2024
The view from these rooms is unmatched! I also enjoyed working out and swimming while looking out at the city from the 28th floor. Live music and drinks in the lounge was a bonus.
Comment from Hotel Management
18 Apr 2024 by UCGuestServices, Hotel Management
Dear Stephen, Thank you for sharing your experience at AKA University City. We do indeed have an ideal location and am very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by UCGuestServices, Hotel Management
Dear Shana, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
2 May 2024 by UCGuestServices, Hotel Management
Hi ! Thank you for the rating. If there was anything specific that made your stay uncomfortable, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by A.K.A. U-City, Hotel Management
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
29 Apr 2024 by UCGuestServices, Hotel Management
Dear Deborah , Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-BattisteAssistant Front Office Manager
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by A.K.A. U-City, Hotel Management
Dear Resident Name, Thank you for sharing your experience at AKA Property Name. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager
by A verified traveler
Posted 7 Apr 2024
This is by far one of the best hotel staffs that I have encounter in some time. They are all awesome and attentive. The best service, the best staff, and the property was immaculate. Definitely looking for other things to do in Philly just to come back to the same hotel.
Comment from Hotel Management
8 Apr 2024 by UCGuestServices, Hotel Management
Dear Mr. Francisco, Thank you for sharing your experience at AKA University City. We are very pleased to see that you also enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back your home away from in the future. Sincerely, Von Howard-Battiste Assistant Front Office Manager
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
2 May 2024 by UCGuestServices, Hotel Management
Hi Yohan! Thank you for the rating. If there was anything specific that made your stay unsatisfactory, we'd love to hear about it so it can be rectified for future. We do hope to get the chance to make any future stays better, if you decide to visit us again.
