Ratings based on 942 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Was very clean great staff good price
Comment from Hotel Management
18 Jun 2024 by Nancy Y., Hotel Management
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
by A verified traveler
Posted 11 Jun 2024
The place was very upgraded and clean
by A verified traveler
Posted 7 Jun 2024
O
Comment from Hotel Management
10 Jun 2024 by Brand Experience Team, Hotel Management
Hi Lobos, Thank you for positively rating your stay!Natalie #Team6
by A verified traveler
Posted 5 Jun 2024
good price
by A verified traveler
Posted 3 Jun 2024
.
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Jose,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Posted 30 May 2024
by A verified traveler from Mcallen
Posted 28 May 2024
Good place
by A verified traveler
Posted 26 May 2024
Check in was delayed, room was not ready at check in.
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Rodolfo, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
by A verified traveler
Posted 26 May 2024
Good
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Ambrocio,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 20 May 2024
I needed a place to stay for 1 night. I saw the reviews on a hotel booking site. They showed a descent place that had a clean outdoor pool. This is not what we got. The room was ok but the bathroom was dirty. The toilet was not clean and the walls and doors had built up scum and dirt. The pool was run down and had bugs and debris. There was so much noise from the highway and someone on the upper floor that we did not sleep at all. Constant banging and doors slamming. This was not worth the budget price we paid. You could not pay me to stay here again. Don't waste your money.
Comment from Hotel Management
28 May 2024 by Brand Experience Team, Hotel Management
Hi ReneeThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
