Ratings based on 664 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Jackson
Posted 17 Jun 2024
The breakfast can use some help. The food was not great. Maybe regular scrambled eggs and bacon. The chicken sausage looked uncooked and translucent. The omelets looked frozen. The dining room was dirty and tables sticky. It smelled like mildew.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Good experience
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Roger,We are glad to hear that you had a positive experience during your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler from LAREDO
Posted 1 May 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello LUIS,We're joyful to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler from Corpus Christi
Posted 26 Apr 2024
Nice stay. Good price !
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Guadalupe,We're delighted to hear you enjoyed your stay with us and found our pricing favorable. We appreciate your feedback and hope to welcome you back in the future for another great experience.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Julio Humberto,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 15 Mar 2024
Close to many restaurants and shops.
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Eugene,We're delighted to hear that our hotel's convenient location served you well during your stay. The proximity to various dining options and shopping opportunities is one of our key highlights for guests' enjoyment. Thank you for taking the time to share your positive feedback with us.
by A verified traveler
Posted 10 Mar 2024 on Hotels
We did not stay because the room smelled, carpet was filthy and was dirty and old. The hallway carpet was filthy. We ended up getting refund and leaving to another hotel. I wish Hotels.com would visit the hotels before offering them on your website. Not worth the price!!!!!
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hello Maria, We are sorry to hear about your experience. We always strive to maintain high cleanliness standards throughout our hotel. Your feedback is valuable, and we will address this internally. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Manager, Hotel Management
Hello holt,We're delighted to hear you had a wonderful stay with us! We hope to welcome you back again soon for another exceptional experience.
by A verified traveler
Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
17 Feb 2024 by Manager, Hotel Management
Hello Saleem, We're sorry to hear that your experience at our hotel didn't meet your expectations. We would appreciate it if you could please reach out to us directly with any specific feedback you may have, so that we can address the issues and improve our services. We value your input and hope to have the opportunity to make it right for you in the future.
