Ratings based on 7 Verified Reviews
4.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel staff not professional
Posted 28 Jun 2018When we check in the staff didnt come with us and show us where the room is. The room dont have the list of items. After that when we check out they said they lost the dish in room , but when we come in doesn't have any dish in the kitchen.
Comment from Hotel Management
30 Jan 2023 by Resort Manager, Hotel Management
Dear Guest,Thank you for choosing Sonata Resort & Spa and sharing what you feel about our services. We are really sorry for not having your full satisfaction for the service and we take this opportunity to make necessary improvement.We hope you will come back very soon.Regards,The Resort Management
by A verified traveler
Posted 4 Mar 2024
A tropical oasis, suitable place to escape from the noise and dust of the city. We had a very relaxing trip, the staff were always welcoming and responsive to all needs
Comment from Hotel Management
5 Mar 2024 by Resort Manager, Hotel Management
Dear Nguyen,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
by A verified traveler
Posted 1 Mar 2024
Đã đi và quay lại nơi này rất nhiều lần. Sau nhiều năm dịch vụ thay đổi rất tốt, đạt chuẩn 4sao. Con người nơi này thân thiện, đồ ăn ngon, cảnh quan thiên nhiên đẹp tươi mát. Đặc biệt giá thấp hơn so với các ressort lân cận. Tuyệt!
Comment from Hotel Management
1 Mar 2024 by Resort Manager, Hotel Management
Chào chị Giang, Sonata Resort & Spa chân thành cảm ơn chị đã lựa chọn Sonata cho kỳ nghỉ của gia đình và cảm ơn vì chị đã dành thời gian chia sẻ những trải nghiệm đẹp của chị.Sonata luôn cố gắng đem lại cho khách những dịch vụ tốt nhất và trải nghiệm tuyệt vời khi lưu trú.Sự hài lòng của chị là niềm vui và động lực cho chúng tôi.Chúng tôi hy vọng sẽ có thêm nhiều cơ hội để chào đón chị trở lại với những trải nghiệm tuyệt vời hơn. Trân trọng, BQL Sonata Resort & Spa
by A verified traveler
Posted 1 Mar 2024
Very beautiful resort with green garden and large swimming pool. Extremely friendly and helpful staff. The food is delicious. We will come back next time
Comment from Hotel Management
1 Mar 2024 by Resort Manager, Hotel Management
Dear Hoa,Thank you for choosing Sonata for your holiday.We highly appreciate your review, it is extremely valuable to us. We are glad that you enjoyed your stay. Your satisfaction is our honor.We look forward to welcoming you back soon.Best regards,The Resort Management
by A verified traveler
Posted 4 Mar 2023
Super
Comment from Hotel Management
21 Mar 2023 by Resort Manager, Hotel Management
Dear Guest,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
by A verified traveler
Posted 20 Mar 2016 on Hotels
No gym, we been the only people at hotell first day good breakfast. Than bad for every day.
Comment from Hotel Management
23 Dec 2016 by General Manager, Hotel Management
Dear Anonymous,
Warmest greeting from Sonata Resort & Spa and thank you for your booking as well as your review with us.
We apologize about this inconvenience for you and we are trying for improve ourself so that the next time when you come back you can enjoy a wonderful holiday.
Thanks and wish you great health and best wishes!
by Kwong Yin from 香港
中下
Posted 6 Jan 2016 on Hotels離市中心太遠,很不方便。早餐選擇小，房租貴，缺乏吸引力。
Comment from Hotel Management
23 Dec 2016 by General Manager, Hotel Management
Dear Kwong Yin,
Warmest greetings from Sonata Resort & Spa and thank you so much for your booking with us as well as your good contributions.
We have free shuttle bus from city center so you can get to our resort or travel to Phan Thiết easily.
We have more options for breakfast and our guest now really enjoy it.
We hope that we would have chance to serve you again and again to show you the improvement that we did.
Thank you and wish you best wishes!
