Ratings based on 337 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
Ms Trâm manager is the best manager I have ever met! Thank you for all you do!
by A verified traveler
Posted 19 Mar 2024
Breakfast was great too!
by A verified traveler
Posted 13 Jan 2024 on Travelocity
Ok
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler from Huntington Beach
Posted 13 Nov 2023
Beautiful facility. The staff are very good. The breakfast is very good.
Comment from Hotel Management
7 Dec 2023 by Muine Bay Resort, Hotel Management
Dear Mr. Donald ,Thank you for your kind words and positive feedback. We're thrilled to hear that you found our facility beautiful, our staff very good, and enjoyed the breakfast.Your satisfaction is our top priority, and we look forward to providing you with the same level of excellence during your future visits to Muine Bay Resort.Best Regards,Muine Bay Resort
by A verified traveler
Posted 9 Oct 2023
This is one of the nicest resorts I’ve stayed in. The customer service is incredible! The grounds are kept immaculate and beautiful, and the pools are the cleanest I’ve been in. The service manager Khoi is so friendly and helpful providing many tips for our trip. The food is amazing as well! Breakfast buffet has many options and they have a high tea included in the mid afternoon. Definitely recommend staying here.
Comment from Hotel Management
7 Dec 2023 by Muine Bay Resort, Hotel Management
Dear Mr/Ms. Shera-Lynn,Thank you so much for your glowing review! We're thrilled to hear that Muine Bay Resort stands out as one of the nicest resorts you've experienced. Your appreciation for our customer service, immaculate grounds, pristine pools, and delicious food warms our hearts.Special thanks for recognizing our service manager, Khoi, for his friendliness and helpful tips—it's wonderful to know that he contributed to your memorable stay. We're delighted that you enjoyed the breakfast buffet and the included high tea in the mid-afternoon.We truly appreciate your recommendation and look forward to welcoming you back to Muine Bay Resort for another exceptional experience.Best Regards,Muine Bay Resort
by A verified traveler
Posted 5 Apr 2023
by A verified traveler
Posted 27 Mar 2023 on Hotels
Comment from Hotel Management
28 Mar 2023 by Muine Bay resort, Hotel Management
Dear Mr/Ms. Eliseo,Greetings from Muine Bay resort!We really appreciate your review. This would be a motivation for us to improve our service quality. If there is anything that did not meet your expectation, please do not hesitate to send us your valuable comments.Best regards,Muine Bay resort.
by A verified traveler
Posted 25 Mar 2023
Best hotel in Vietnam! Staff goes above and beyond. Hotel is CLEAN! Beach is CLEAN! Property is CLEAN! Why this is not a 5-star hotel is beyond us. The rooms are large, CLEAN and modern. The food is amazing too. We have ZERO complaints only highest praises. We have stayed many places in Vietnam and this was hands-down by far the best. We will be back and recommend to everyone.
Comment from Hotel Management
28 Mar 2023 by Muine Bay Resort, Hotel Management
Dear Mr/Ms. Nghien Phan,It's great to hear that you had such an enjoyable stay at the hotel in Vietnam! The staff clearly made a great impression on you, going above and beyond your expectations to ensure you had a fantastic experience. It's also fantastic to hear that the hotel, beach, and property were all very clean and well-maintained.It sounds like the hotel exceeded your expectations in every way, from the large and modern rooms to the amazing food. It's wonderful to hear that you had no complaints and only the highest praises for the hotel.Thank you for recommending the hotel to others, and we hope you have the opportunity to stay there again soon.Best regards,Muine Bay Resort
by A verified traveler
Great resort stay
Posted 22 Dec 2022 on HotelsResort was beautiful! They upkeep it quite nicely and the pools were awesome. Everything was very clean and easy to get to. They also partner with a company to do a tour of the Mui Ne attractions which you can ask about and are picked up at the hotel.
