Ratings based on 190 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from HIGHLAND LAKES
Posted 5 Nov 2023 on Travelocity
One of the best managed properties in Phan Thiet. The expansion of the beachfront restaurant was a welcome surprise. Great fresh seafood ( fish tanks ) and helpful
attentive service. We will be back
Comment from Hotel Management
5 Nov 2023 by Doan Anh Tung, Hotel Management
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Hoang Ngoc Beach resort
by A verified traveler
Posted 4 Oct 2023
I loved everything so far I would give 5 stars to everyone at this property
Comment from Hotel Management
5 Oct 2023 by Doan Anh Tung, Hotel Management
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Doan Anh Tung Executive Assistant Manager
by A verified traveler
Posted 22 May 2023
Nice rooms & breakfast. Big pool, pretty resort. Unfortunately, we could not use any of the amenities we paid for because there was an event on throughout our stay which meant music was being blasted all day until 10PM. We couldn’t lie by the pool without hearing it and could also hear it from our room. Hoang Ngoc gave us no forewarning about this event taking place and if I had known we would not have stayed there. The location is very remote so there wasn’t much else to do which is why we booked a resort so I am very unhappy with this booking.
Comment from Hotel Management
17 Jul 2023 by Doan Anh Tung, Hotel Management
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. First of all, on behalf of The Management of Hoang Ngoc Resort, We respectfully express our deep apology for the mentioned matter that has been happened during your stay with us. With the criteria of a professional service, we sincerely appreciate your commentary. It is being the motivation, also a reminder for us to improve and to confirm the quality of our service in the future. Together with the sincerely apologies, we shall do our best to rectify that issued. We are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time.Kindness regards, Doan Anh TungExecutive Assistant Manager
by A verified traveler
Posted 15 Mar 2023
Comment from Hotel Management
7 May 2023 by Doan Anh Tung, Hotel Management
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Doan Anh Tung Executive Assistant Manager
by A verified traveler
Posted 25 Feb 2023
This place was the best place we stayed at in Vietnam. It was genuine resort by western standards. Very comfortable and the staff were excellent. Much needed relaxation after 2 weeks of travel.
Comment from Hotel Management
5 Mar 2023 by Doan Anh Tung, Hotel Management
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time.Kindness regards, Doan Anh TungExecutive Assistant Manager
by A verified traveler
Posted 1 Jan 2023
Great pool, beautiful plants, trees and fish, lovely, clean beach. Friendly and helpful staff. Great breakfast. Lovely rooms and amazing buffet breakfast.
Overall a beautiful setting
Comment from Hotel Management
10 Jan 2023 by Doan Anh Tung, Hotel Management
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again on your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager
by A verified traveler
Posted 29 Sep 2022
by A verified traveler
Posted 26 Jun 2022 on Hotels
by A verified traveler
Posted 19 Jan 2021 on Hotels
by A verified traveler
Posted 7 Mar 2020 on Hotels
Comment from Hotel Management
9 Mar 2020 by Doan Anh Tung, Hotel Management
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager
